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Outbound Sales Call Center Agent (REMOTE)

Key Facts

Remote From: 
Full time
English

Other Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Relationship Building
  • Adaptability
  • Teamwork
  • Energetic

Roles & Responsibilities

  • High-energy and results-driven
  • Experience in sales or customer service
  • Strong communication skills
  • Ability to work in a remote environment

Requirements:

  • Perform a high volume of outbound sales calls to customers
  • Clarify information and provide recommendations to customers
  • Build positive work relationships with customers
  • Strive to improve customer satisfaction through excellent service

Job description

IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 350 colleagues, and the expansion to a diverse family of 7+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak, Nature's Blast). We are dedicated to helping improve the lives of people all over the world.

At IMPACT BRANDS, we embrace remote work culture and cherish open-mindedness, high energy, and adaptability qualities that are essential in our dynamic environment. We prioritize the growth of every team member, regardless of their location, offering advancement from intern to leadership roles.

IMPACT BRANDS has already positively impacted the lives of 3 million people worldwide. Join us as a remote Outbound Sales Call Center Agent and let’s impact billions together!

We are looking for a high-energy, results-driven Sales Agent to join our elite team. This isn’t a cold-calling grind; it’s a high-stakes, high-reward role where you will be closing premium programs for qualified leads.

Qualified Leads: No wasting time on "dead" leads. We provide the pipeline; you provide the close.

What You Can Expect

  • Competitive base salary + performance-based commission opportunities

  • Strong earning potential with uncapped commissions

  • Professional training, coaching, and continuous skill development

  • Supportive, growth-focused, and collaborative global team culture

  • Permanent work-from-home setup

  • Long-term career growth opportunities

  • Vacation and Health Leaves

  • Health Budget

  • Internet Subsidy

  • Team-building activities and virtual events

  • Immediate hiring opportunity

During a Typical Day, You’ll

  • Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues

  • Clarify information and provide recommendations and solutions to customers via telephone calls

  • Build positive work relationships with customers to enhance the image and public perception of a company

  • Strive to improve customer satisfaction through excellent customer service

  • Place outbound calls to customers to promote new products and services

  • Complete call notes and call reports as necessary and update them in the database

  • Obtain and evaluate all relevant data to handle complaints and inquiries

  • Keep a high level of knowledge about existing products and services

  • Perform other related tasks as assigned

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