Business Operations Lead (006-596)

​​Looking for Philippines-based candidates

Job Role: Business Operations Lead  

Compensation range: $2,500 AUD - $3,500 AUD / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: 

Our client is a creative solutions provider that supports businesses with customized branded materials, managing the process from concept to delivery. They focus on quality, efficiency, and thoughtful execution to help companies strengthen brand presence and engagement.

Role Overview: 

This role sits at the intersection of strategy and execution. You’ll work closely with leadership to turn priorities into scalable workflows, operational systems, SOPs, and cross-functional initiatives that help the business run more effectively as we scale. 

We’re not looking for a traditional “project tracker.” We’re looking for someone who can deeply immerse themselves in the business, identify operational gaps, coordinate execution across teams, and drive initiatives from idea to implementation. 

Key Responsibilities: 

Cross-functional project execution 

Lead operational initiatives across different parts of the business — from workflow improvements and systems rollouts to process redesigns and implementation projects. 

Operational process improvement 

Map, document, improve, and operationalize internal workflows across departments. Identify friction points, inefficiencies, and breakdowns — then help solve them with scalable processes and clear ownership. 

SOPs & operational documentation 

Build and maintain SOPs, playbooks, process maps, and internal operating documentation to improve consistency, onboarding, accountability, and scalability. 

Business systems implementation 

Partner with teams across sales, production, finance, marketing, and operations to help implement new tools, workflows, automations, and process improvements. This may include working alongside developers, RevOps, or external vendors on operational rollouts.

Cross-department coordination 

Act as an operational connector across teams — ensuring projects move forward, blockers are surfaced early, stakeholders stay aligned, and priorities translate into execution. 

Operational visibility & accountability 

Develop a strong understanding of how the business operates day-to-day. Stay close to workflows and teams to proactively identify gaps, inefficiencies, recurring issues, and opportunities for improvement. 

Initiative management & follow-through 

Help leadership drive company-wide priorities by creating structure around timelines, ownership, dependencies, risks, and execution. 

Requirements

What We’re Looking For 

• 5+ years experience in Business Operations, Operations, Project Management, Consulting, Chief of Staff, Implementation, or a similar cross-functional role 
• Strong operational and systems thinking 
• Experience managing projects across multiple stakeholders and departments 
• Comfortable working in ambiguity and fast-moving environments 
• Strong process mapping and documentation skills 
• Excellent organizational and follow-through capabilities 
• Strong communication and stakeholder management skills 
• Highly proactive and resourceful — someone who naturally identifies gaps and drives action 
• Able to balance strategic thinking with hands-on execution 
• Experience in startups, agencies, consulting firms, SaaS, ecommerce, or operationally complex businesses is highly valued 

Bonus Points If You Have 

● Experience building SOPs and operational playbooks 

● Experience implementing operational systems or workflows 

● Familiarity with tools like Monday.com, Notion, Zapier, Make, Airtable, or similar platforms 

● Exposure to automation and AI-powered workflows 

● Experience working directly with founders or leadership teams 

● Process improvement or operational transformation experience

What Success Looks Like 

• Teams operate with greater clarity, accountability, and consistency  
• Cross-functional initiatives move faster with fewer bottlenecks
• Processes become more scalable and less reliant on tribal knowledge 
• Operational issues are identified and solved proactively  Leadership gains stronger visibility into execution across the business
•  The company runs more smoothly as it scales

Work Arrangement & Expectations:

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)