Technical Analyst, Professional

RSI is looking for a Technical Analyst to join our Delivery organization. The Technical Analyst work involves acting as a liaison between the business/end users and IT systems development teams for business needs requiring technical solutions.

Job Responsibilities/Duties:

• Translating business requirements into technical artifacts. Creating clear and easy to understand technical designs, making sure they fit the system’s architecture and can scale as needed.
• Design and implement complex, scalable, and maintainable software components in accordance with established architectural guidelines.
• Own technical feature designs covering non-functional areas such as end user security roles, connectivity with external systems, interface file transfers, and scheduling batch processes.
• Develop comprehensive technical designs and specifications that support both functional and non-functional requirements.
• Implement system configuration that is clean, logically correct, well-tested, and well-organized, and delivered on time.
• Write, optimize, and maintain SQL queries in Microsoft SQL Server
• Support testing efforts involving end-to-end interface validation and execution of multi-step batch processes.
• Debug, troubleshoot, and resolve issues across application and database layers.
• Make recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
• Provide leadership, coaching, and task delegation to junior and mid-level engineers to support skill development and ensure delivery of high-quality work.
• Partner with Product Owners during PI Planning and Sprint Planning to refine requirements, estimate effort, and align technical deliverables with business priorities.

• BS in Business, MIS, Computer Science, or related field that includes programming coursework
• 5+ years participating in client-facing requirement and solution design sessions, using appropriate technical terminology to communicate requirements and proposed solutions
• Strong Proficiency in SQL (T-SQL, PL/SQL, or equivalent)
• Demonstrated ability to design, develop, and maintain complex SQL queries, stored procedures, functions, and views
• 2+ years participating in client-facing requirement and solution design sessions, using appropriate technical terminology to communicate requirements and proposed solutions
• Demonstrated ability to design, develop, and maintain complex SQL queries, stored procedures, functions, and views
• Working knowledge of relational databases, data modeling concepts, and data structures
• Familiarity of standard software development methodologies and frameworks, including SDLC, Object-Oriented Design (OOD), and Agile/Scrum or RUP
• Demonstrated ability to create and execute test cases for system interfaces and processes that run in the background and are integrated with external systems
• Strong analytical and problem-solving skills, with the ability to break down moderately complex systems and processes
• Ability to quickly learn and understand business processes, system integrations, and technical architectures.
• Proven ability to communicate effectively with Product Owners, Engineering Managers, Scrum Masters, System Testers and clients, ensuring clarity, transparency, and alignment throughout the development lifecycle.
• Customer-focused approach with experience interacting directly with end users and supporting solution delivery.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

EEO Statement: RSI is committed to providing equal opportunity in employment to all employees and applicants for employment. Discrimination of employees or applicants on the basis of race, religion, color, sex, age, national origin, veteran status, disability, sexual orientation and gender identity, marital status, genetic information, or any other protected category, is strictly prohibited.

* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

RSI determines pay range based upon numerous compensation factors, including experience, skill set, and geographic location. A current and reasonable estimated range for this position is $115,000 - $130,000.

About Us: Revenue Solutions, Inc. (RSI) empowers entities through solutions that improve citizen services, increase operational efficiency, collect additional revenue and maximize compliance. Our solutions provide highly efficient and customizable systems that meet the essential needs of government.

For nearly three decades, RSI has delivered transformative solutions across hundreds of client projects throughout the U.S. and Canada

Mission: RSI creates people-first technology solutions that empower governments to improve the experience, engagement, and trust for communities and their citizens.

Security Responsibilities (NIST PS-9):

• Follow all RSI security policies and procedures.
• Protect sensitive, confidential, and regulated data (including FTI, PII, and client data).
• Report suspected security incidents immediately.
• Complete required security awareness training annually.

Position Risk Designation (NIST PS-2):
This position is designated as High Risk based on the level of system access, handling of regulated data, and potential impact to organizational operations.

This job description was last revised June 1, 2026