Supply Chain and Compliance Coordinator

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Supply Chain & Compliance Coordinator

Location: Remote — LATAM
Employment Type: Full-Time
Compensation: $2,500 USD/month + PTO & Bonus Structure

• Purchasing
• International logistics
• Customs and freight coordination
• Food safety and compliance
• Sales support
• Accounting and operations

• Assist with purchase order creation, tracking, and documentation
• Communicate with domestic and international suppliers regarding:
  • Pricing
  • Availability
  • Lead times
  • Order status
• Maintain supplier records, contracts, and product specifications
• Support inventory planning and monitor supplier lead times
• Help resolve discrepancies related to:
  • Orders
  • Invoices
  • Shipments
• Support landed cost calculations and monitor commodity market trends

• Coordinate inbound shipments with:
  • Freight forwarders
  • Customs brokers
  • Warehouses
• Track shipments from origin to destination and provide operational updates
• Prepare and organize import documentation including:
  • Commercial invoices
  • Packing lists
  • Certificates of Analysis (COAs)
  • Bills of Lading
• Assist with customs clearance coordination and documentation requests
• Support issue resolution related to:
  • Delays
  • Damages
  • Shortages
  • Shipment discrepancies

• Maintain food safety and regulatory documentation including:
  • Supplier approvals
  • COAs
  • Audit documentation
  • Compliance records
• Support compliance with:
  • FDA regulations
  • FSMA
  • HACCP
  • GFSI standards
• Coordinate with suppliers and internal teams to ensure compliance requirements are met
• Support internal audits, customer audits, and regulatory requests

• Serve as a point of contact for customers throughout the order process
• Address shipment inquiries and service-related concerns professionally
• Keep internal teams informed regarding:
  • PO/SO status
  • Shipment timelines
  • Operational updates
• Support customer communication and relationship management efforts

• Handle operational claims and investigate discrepancies
• Maintain organized digital filing systems and operational records
• Prepare operational reports, spreadsheets, and summaries
• Support communication between:
  • Purchasing
  • Logistics
  • Sales
  • Quality
  • Accounting
  • Operations teams
• Assist with administrative and operational workflow improvements

• Minimum 2+ years of experience in:
  • Supply chain
  • Import/export coordination
  • Logistics
  • Purchasing
  • Food safety compliance
  • Similar operational environments
• Previous experience within:
  • Food ingredients
  • Food manufacturing
  • Import/export industries
    is strongly preferred

• Strong Microsoft Excel skills, including spreadsheet management and operational tracking
• Familiarity with ERP systems and order management platforms
• Comfortable working with operational, freight, inventory, and compliance-related data
• Previous ERP migration exposure is a plus
• Experience with Syspro or similar ERP systems is highly preferred

• Advanced/Fluent English (C1 level strongly preferred) is REQUIRED
• Excellent written and verbal communication skills
• Ability to write professional executive-level emails to:
  • International suppliers
  • Freight partners
  • Vendors
  • Customers
• Strong relationship-building and communication skills across multiple departments and external partners

• Strong problem-solving and analytical abilities
• Exceptional attention to detail and document accuracy
• Ability to manage multiple priorities and deadlines simultaneously
• Collaborative and adaptable mindset
• Strong operational ownership mentality

• Do not demonstrate fluent spoken and written English
• Struggle communicating confidently with international vendors and suppliers
• Lack attention to detail when handling critical documents such as:
  • Invoices
  • Packing Lists
  • Bills of Lading
  • Compliance documentation

• Fully remote role open to candidates across LATAM
• Flexible schedule aligned with U.S. operations (EST–PST overlap preferred)
• Reports directly to the Purchasing Manager

• Highly organized and operationally minded professional
• Strong follow-through and accountability
• Detail-oriented with excellent documentation accuracy
• Comfortable working cross-functionally in fast-paced environments
• Proactive communicator who thrives in collaborative operational settings
• Someone capable of balancing logistics, supplier coordination, compliance, and operational support simultaneously

• Opportunity to work in a growing international supply chain environment
• Exposure to global logistics, food compliance, and import operations
• Collaborative and supportive team culture
• Long-term growth opportunities within operations and supply chain management
• High-impact role with visibility across multiple business functions

This is a remote/telecommute position.