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Copilot and AI Consultant

Role overview

Qualifications

  • Bachelor's degree (or the equivalent) is required
  • Two years of related technical support experience in Azure
  • Technically savvy with strong project management skills
  • Experience troubleshooting issues and achieving solutions

Responsibilities

  • Act as product expert – Review and respond to all Copilot needs
  • Evaluate the solutions by testing its capabilities in an on-going manner
  • Determine and report on system capabilities and restrictions
  • Provide customer support – Collaborate with other technical team members to provide exceptional customer service to the client

Key facts

Hard skills

Other skills

  • Problem Solving
  • Troubleshooting (Problem Solving)
  • Communication
  • Collaboration
  • Analytical Skills

About the company

ApeironSumus logo

ApeironSumus

  • IT Services & Consulting
  • Scaleup
  • 51–200
Apeiron Sumus is a Customer Centric and Value Based Consulting Firm, specialized in serving its customers with End-to-End Integrated Services to manage their software assets. Our Mission is to be our Customer’s Trusted Advisor for their Software Assets Management along it’s whole life cycle. We translate our Mission into Execution through our Offerings: Software Asset Management (SAM), Software Assets Managed Services and Digital Assesment & Transformation.

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Job description

Apeiron Sumus is looking for an AI Consultant to join our team. This person will provide technical guidance to our business and support sale and delivery of technical projects for our customers.    

The ideal candidate will have first-hand experience deploying AI services, a strong technical background, solid analytical skills, and proven problem-solving experience. They will utilize their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally.  

Responsibilities: 

  • Act as product expert –  Review and respond to all Copilot needs. Evaluate the solutions by testing its capabilities in an on-going manner. Determine and report on system capabilities and restrictions. Evaluate the customer objective and suggest alternatives and recommendations.
  • Provide customer support – Collaborate with other technical team members to provide exceptional customer service to the client. Work with team members to develop technical solutions based on Copilot Azure technology.
This is a Remote position.

Requirements:

  • Bachelor's degree (or the equivalent) is required
  • Two years of related technical support experience in Azure
  • Technically savvy with strong project management skills
  • Experience troubleshooting issues and achieving solutions
  • The ability to explain a technical solution in a non-technical format
  • Certifications: AZ-900, AZ-305, AZ-500 (Nice to have)

About Apeiron Sumus:

Apeiron is a Microsoft Partner dedicated to provide specialized services around customer cloud transformation.

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