Director Revenue Cycle Management - Remote

DUTIES AND RESPONSIBILITIES

Revenue Cycle Leadership

• Drive revenue cycle management performance across.
• Develop and execute a strategic roadmap focused on efficiency, quality, and financial performance.
• Lead and facilitate revenue cycle meetings, including denials management sessions.
• Partner with multidisciplinary teams—including hospital and national leadership, as well as third-party vendors—to achieve revenue cycle improvement goals.
• Promote an inclusive culture by identifying, sharing, and implementing best practices across process and operations teams.
• Deliver measurable improvements and financial benefits through continuous improvement methodologies.

Change Management & Performance Improvement

• Serve as a change agent, clearly communicating and embedding continuous improvement initiatives.
• Eliminate process inefficiencies and strive to enhance customer satisfaction using proven tools and methodologies.
• Adapt quickly to scope, priority, and timeline changes while maintaining focus on business performance.

Client-Facing & Relationship Management

• Establish trusted advisor relationships with client stakeholders and leadership.
• Prepare and deliver executive-level presentations to both internal and external stakeholders.
• Motivate and inspire project stakeholders with positivity, collaboration, and accountability.
• Stay current on industry trends, regulations, and changes related to healthcare billing and reimbursement.

Qualifications

EDUCATION

• Bachelor’s degree required; or equivalent combination of education and/or experience may be considered.

EXPERIENCE

• 5+ years of experience in change management, project management, and/or people management.
• Experience with healthcare revenue cycle management systems and software.
• Experience with healthcare revenue cycle management systems and software preferred.

LICENSE(S)/CERTIFICATION(S)

KNOWLEDGE/SKILLS/ABILITIES

• Strong knowledge of healthcare billing and reimbursement processes preferred.
• Proven track record of driving measurable business results through change initiatives.
• Excellent communication, leadership, and organizational skills. Strong analytical and problem-solving abilities.
• Ability to build effective, collaborative relationships across departments and stakeholders.
• Up to 50% travel required.

CORE COMPETENCIES

• N/A

Working Conditions

PHYSICAL REQUIREMENTS

• Talk / Hear
• See
• Stand
• Sit
• Walk
• Repetitive Use of Hands

Hazards and Atmospheric Conditions

• Normal Office Surroundings

Competencies

Agility

• Resourcefulness: Adapts quickly to changing circumstances; cleverly navigates obstacles and constraints.
• Manages Uncertainty: Comfortable when things are in flux; readily shifts approach or behavior to fit changing circumstances.

Bias to Action

• Action Oriented: Propensity to act or decide and move forward with a logical approach; can decide and act without having the total picture.
• Delivering Results: Strives for high levels of achievement; maintains a clear and steady focus on meeting goals, despite obstacles; is resilient when encountering setbacks.

Customer Focus

• Identifying with Customers: Understanding who the external and internal customers are and what they value.

Managing Complexity

• Essence: Extracts the core meaning out of complex situations; can separate the important from the noise when problem solving; hunts for the root cause of successes and failures.

Manages Conflict

• Can hammer out tough agreements and settle disputes equitably. Stays positive, constructive, and respectful, even in disagreements or conflicts.

Capability Building

• Helps Others Succeed: Steps aside and lets others shine; serves as a mentor and coach; helps others apply their strengths and shore up on their weaknesses.

Interpersonal Impact

• People Smart: Reads people well: can articulate the qualities, perspectives, strengths, and weaknesses of others.
• Influence: Even without direct authority finds common ground and win/win solutions; gaining alignment on the path forward.

Strategic Vision

• Inspires Others: Creates common purpose/shared mind-set; raises other's confidence to tackle challenges; promotes high level of energy and excitement.
• Visioning: Can anticipate future consequences and trends; articulately paints credible pictures of possibilities and likelihoods.

Disclaimer

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Benefits:

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance 
• PTO
• 401(k) retirement plan with a company match
• And more! 

ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work. Possible long hours as needed. The description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

*If you are viewing this role on a job board such as Indeed.com or LinkedIn, please know that pay bands are auto assigned and may not reflect the true pay band within the organization.

*No Recruiters Please