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Field Support Tech - Atlanta GA area

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Roles & Responsibilities

  • High School / GED or equivalent required
  • 2+ years of experience in data communications
  • Basic knowledge of Cisco Phones, switches, and routers
  • Basic knowledge of local and wide area networking

Requirements:

  • Racking and stacking of network devices
  • Cable patching
  • Physical layer troubleshooting (Cisco)
  • Installing and troubleshooting Cisco and Avaya IP phones

Job description

We are looking for a Network Tech with a proven track record in the following:

  • Racking and stacking of network devices
  • Cable patching
  • Physical layer troubleshooting (Cicso)
  • Equipment disposal activities
  • Installing and troubleshooting Cisco and Avaya IP phones - physically installing in jacks, making sure phones are set up correctly, etc.


Position Details:

  • Hourly salary based upon the level of experience & skill-set
  • Long-term with possible extension(s) or temp to hire
  • Standard work hours: Mon-Fri 8:00 am - 5:00 pm (after hours & weekends as needed)
  • Type / Location: Mobile Worker: Atlanta, GA
  • MVR Check required
  • Candidates must have a valid Driver's License & a dependable vehicle
  • Travel Expectations: up to 3 hours radius of target location

Experience and Education:

  • High School / GED or equivalent required.
  • 2+years of experience in data communications
  • Must have a basic knowledge of Cisco Phones, switches, and routers
  • Must have a basic knowledge of local and wide area networking.
  • High school diploma or equivalent required

Requirements:

  • Must be proficient in utilizing technical low voltage testing tools for CAT5/CAT6
  • Requires experience in working in communications closets
    • Must be able to perform rack and stack activities
      • Must be able to safely lift heavy objects (up to 50 lbs)
    • Must understand cable patching processes and procedures
    • Some sites will require knowledge of 66 Block and 110 Block cross-connect procedures
    • Must have a basic knowledge of data communications networking.
      • Must be able to assist in troubleshooting issues &understand network terminology
  • Must be familiar with IP phone
    • Must be able to physically install Cisco & Avaya phones - physically run a cable to jacks, etc.
  • Requires good interpersonal communications skills
    • Must be able to explain technical issues in a way the customer will understand an issue
    • Must be able to interpret a customer's issue in a way that will allow the technician to facilitate a resolution

Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

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