Business Strategy & Operations (BS&O) Manager

Join a Global Leader in Workforce Solutions – Net2Source Inc.

Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.

Title: Business Strategy & Operations (BS&O) Manager
Duration: 12 months contract
Location: Remote

Description:
The Global Data & Digital Innovation (GDDI) team is pivotal in advancing Client's technology transformation to deliver premier Healthcare Provider experiences through advanced digital experiences, data and analytics. We are seeking a Business Strategy & Operations (BS&O) Manager with demonstrated commercial life science and digital technology expertise – Advanced therapy experience (e.g. CGT) highly valued.

GDDI is delivering an ambitious portfolio of data and digital investments, and requires a disciplined and self-starting BS&O manager to drive strategic planning, portfolio governance, stakeholder communications and operational rigor - ensuring that priorities, investments, and execution remain tightly aligned to business outcomes and enterprise value.

The Team
This is a key role in Client's Global Digital, Data & Innovation team (GDDI) and reports to the Executive Director, Commercial.

The GDDI team are accountable for developing the vision, strategy, and roadmap for all digital technologies, data & analytics solutions used by Client's Commercial function, and the customers it serves. GDDI collaborate with teams across the enterprise (Commercial, TechOps, Clinical, IT, Legal / Compliance etc.) to deliver on these capability roadmaps, with initiatives ranging in scale from multi-year digital transformation to ongoing enhancement of Commercial technologies delivered via agile release.

Your Responsibilities

This role blends strategy, operations, governance, and execution leadership. Core responsibilities include:

Strategy & Planning
• Support development and execution of GDDI strategic priorities, annual objectives, and multi-year transformation roadmaps.
• Translate executive strategy into clear operating plans, milestones, and outcomes.
• Drive structured problem-solving and decision frameworks to inform leadership choices.

Portfolio & Investment Governance
• Operate and evolve portfolio management and prioritization across GDDI initiatives
• Support business case development, ROI tracking, and capacity / funding trade-off decisions
• Enable transparent governance forums and executive readiness materials

Operating Model & Execution Excellence
• Establish and run GDDI operating cadence (e.g. portfolio reviews, roadmap updates)
• Partner with Commercial, IT, and Vendor leads to track execution against commitments
• Identify risks, dependencies, and bottlenecks - driving mitigation plans early.

Transformation Enablement
• Support large-scale programs including:
• Digital and data platform modernization
• AI strategy, implementation and scale-out
• Global operating model evolution
• Launch and scale-up readiness for new therapies and geographies
• Enable cross-functional alignment across Commercial, Medical Affairs, TechOps, and IT

Change, Communications & Commercial Enablement
• Drive change management and adoption strategies in partnership with program leads
• Develop clear executive communications, narratives, and performance readouts
• Strengthen documentation, knowledge management, and continuity practices

Performance Measurement & Value Realization
• Define and track KPIs tied to business outcomes, adoption, and value delivery
• Elevate insights on portfolio health, performance trends, and realized benefits

Required Knowledge, Experience & Skills

Strategic & Operational Experience
• 5+ years of experience in strategy, operations, transformation, or consulting roles
• Demonstrated success operating in complex, matrixed, global environments
• Experience supporting senior leadership and executive governance forums

Industry & Domain Knowledge
• Experience in life sciences, healthcare, or regulated industries strongly preferred
• Exposure to digital transformation, data & analytics, or enterprise platforms
• Understanding of compliance, risk management, and enterprise delivery models

Analytical & Problem-Solving
• Strong analytical mindset with ability to structure ambiguity and synthesize insights
• Expertise building operating models, prioritization frameworks, and performance metrics

Communication & Influence
• Exceptional written and verbal communication skills
• Proven ability to influence without authority and align diverse stakeholders
• Experience creating executive-ready materials and narratives

Ways of Working
• Strong organizational discipline and attention to detail
• Ability to manage multiple priorities while maintaining strategic perspective
• Comfortable working in agile and hybrid delivery environments

Education & Certifications
• Bachelor's degree required; MBA or advanced degree preferred
• Certifications in strategy, program management, agile, or change management all a plus

Our Core Values
• Integrity: Doing what's right.
• Inclusion: Encouraging diversity.
• Teamwork: Working together.
• Excellence: Being your best.
• Accountability: Taking personal responsibility.

Why Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.

Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

Awards & Recognition
• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1

Ready to Level Up Your Career?
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