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Infrastructure Monitoring Analyst (Enterprise Monitoring Solutions Consultant)

TRM Technologies Inc.

Role overview

Qualifications

  • Minimum of two (2) years combined experience in configuration and administration of enterprise monitoring software
  • Scripting or programming experience with Unix Shell, Perl, VB languages, Python or Java
  • Experience with both Windows Server and Linux operating systems

Responsibilities

  • Executing activities related to the IT Enterprise Monitoring Strategy
  • Troubleshooting monitoring agents on nodes within the organization
  • Providing knowledge transfer to full-time employee(s) regarding accomplished technologies

About the company

TRM Technologies Inc. logo

TRM Technologies Inc.

IT Services & IT Consulting

Over the course of 25 years, TRM built and leveraged an extensive network of expertise and skills. We work with employees, sub-contractors and partner with leading service firms and software companies to provide the best solutions possible.TRM’s Services are driven by demand and foreseeable need, rather than industry trends. As our clients ran into road blocks or faced complex challenges, TRM would be asked to find solutions outside of our traditional skill set. It has always been important to the company to rise to the demand whether technical or analytical.Solutions and Services include:- Risk Management (Evaluating risk vulnerability, resiliency, consequences of failure, and mitigation options).- Enterprise Architecture (Integrating strategic and capability based planning, business design and requirements management, project portfolio management and project management).- Security Practices (Physical TRA's Cyber PIA, TRA, Business Continuity Planning, Disaster Recovery, Social Engineering and Security Awareness, SIEM, Forensics, Security Design, Penetration testing and VA's)- SABA (Providing the Learning Management System (LMS) both in the cloud and behind the firewall).- Data / GeoData (full range of GIS consulting, integration, visualization, indoor positioning, enterprise search, and analytics services to leverage your data, mobile, and wireless infrastructure investments).- Infrastructure / Cloud Management - ADOBE AEM

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size51 - 200

Links

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Job description

 Location   Ottawa (Remote)
 Language   English required
 Security Clearance   Top Secret (Level III) Security Clearance required/eligible 
 Duration   12 months (with additional 3 year-long extension options) 

Our Federal Government client requires the expertise of an experienced Enterprise Monitoring Solutions Consultant (Infrastructure Monitoring Analyst) to help implement and/or maintain the IT Enterprise Monitoring strategy and to help advance the Enterprise Monitoring Solutions adopted by the service.

The Consultant will also be responsible for documenting all work that is accomplished along with providing the required knowledge to newly appointed full-time employees surrounding the Enterprise Monitoring Solutions. 

List of tasks and deliverables will include:
  • Executing activities that are related to the IT Enterprise Monitoring Strategy
  • Executing activities related to maintaining and deploying monitors based on monitoring systems
  • Providing support for all Enterprise suite of technologies (as required) including resolving issues, and providing any development, customization, and implementation services related to these technologies
  • Troubleshooting monitoring agents on nodes within the organization
  • Providing any required mentoring, guidance, and assistance to other project team members or resources involved with the Monitoring suite of technologies
  • Importing and installing MIBS for the purpose of monitoring network infrastructure hardware
  • Verifying connectivity of these devices primarily through SNMP
  • Developing documentation (directly or with assistance from other team members) related to all deliverables generated as a result of either project execution or as part of the support provided for the monitoring suite of technologies
  • Providing knowledge transfer to full-time employee(s) with respect to everything that has been accomplished with each technology, for them to be able to provide enhancement
  • Request For Proposal (RFP) Enterprise Monitoring Solutions modification and administration services surrounding these technologies, and for them to eventually attain operational autonomy with respect to these technologies
  • Developing and providing cross-training to staff (directly or with assistance from other team members) on the use of the various Enterprise suite of technologies for ongoing operations and support
  • Undertaking and performing additional activities as may be required surrounding non-monitoring technologies
  • Liaising with clients (including management), partners to resolve issues, recommend improvements or next steps. 
Required Qualifications and Experience: 
  • Minimum of two (2) years combined experience (within the last 5 years) in the configuration, and administration of enterprise monitoring software - includes hardware-level infrastructure monitoring (SNMP), OS and/or application-level monitoring
  • Experience (within the past 5 years) of working with enterprise monitoring software in regards to server and application-level monitoring - tasks may include configuring, patching, adding new managed nodes, generating and deploying monitors, etc. - project experience with CA IUM an asset
  • Experience (within the past 5 years) of working with enterprise hardware monitoring software - tasks may include enterprise monitoring software
    configuration and patching, adding devices, importing MIBS, receiving SNMP traps, integrating NetFlow data, etc. - project experience with CA Spectrum an asset
  • Experience (within the past 5 years) of working with enterprise monitoring tool for Baseline trending, creating Dashboard/Reporting, and predictive alerts - project experience including CA IUM and/or Splunk an asset
  • Experience (within the past 5 years) with the customization of Enterprise Monitoring technologies implemented in a secure environment (i.e., air-gapped networks, crossing network boundaries, etc.)
  • Scripting or programming experience (within the past 3 years) with Unix Shell, Perl, VB languages, Python or Java
  • Experience (within the last 4 years) of integrating disparate monitoring
    products
  • Experience (within the past 3 years) with both Windows Server and Linux operating systems - this experience should include installing packages, generating scripts, and reviewing log file/event logs for detailed
    analysis
  • Experience (within the last 5 years) with the configuration, and administration of the following products/technologies:
    • CA UIM
    • CA Spectrum
    • Splunk
    • Arcsight
  • Valid Federal Government Top Secret (Level III) clearance OR valid PSEPC/CSE Top Secret (Level III) clearance - latter would be an asset.  

If the above proves to be a good match for your skills and professional experience profile, and you would like to be considered for this exciting opportunity, then please apply today and one of our team members will contact you soon to provide further details. 

We look forward to hearing from you. 

Thank you. 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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