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Network Support Specialist

TRM Technologies Inc.

Role overview

Qualifications

  • 5+ years' experience working in a government environment
  • Valid Government of Canada Security Clearance
  • English Required

Responsibilities

  • Coordinate installation, operation, maintenance, resolution of hardware and software problems, monitoring of traffic, capacity planning, system backup and user training for a Local Area Network
  • Evaluate, test and recommend new data communication hardware and software
  • Maintain interface with vendor representatives and other computing resources to resolve hardware and software problems
  • Inform new users of the appropriate hardware and software specifications for access to the network

Key facts

Hard skills

Network Support Disaster Recovery Local Area Networks Computer Hardware Software Installation End-User Training And Support Internal Documentation

Other skills

  • Troubleshooting (Problem Solving)
  • Communication
  • Problem Solving
  • Teamwork

About the company

TRM Technologies Inc. logo

TRM Technologies Inc.

IT Services & IT Consulting

Over the course of 25 years, TRM built and leveraged an extensive network of expertise and skills. We work with employees, sub-contractors and partner with leading service firms and software companies to provide the best solutions possible.TRM’s Services are driven by demand and foreseeable need, rather than industry trends. As our clients ran into road blocks or faced complex challenges, TRM would be asked to find solutions outside of our traditional skill set. It has always been important to the company to rise to the demand whether technical or analytical.Solutions and Services include:- Risk Management (Evaluating risk vulnerability, resiliency, consequences of failure, and mitigation options).- Enterprise Architecture (Integrating strategic and capability based planning, business design and requirements management, project portfolio management and project management).- Security Practices (Physical TRA's Cyber PIA, TRA, Business Continuity Planning, Disaster Recovery, Social Engineering and Security Awareness, SIEM, Forensics, Security Design, Penetration testing and VA's)- SABA (Providing the Learning Management System (LMS) both in the cloud and behind the firewall).- Data / GeoData (full range of GIS consulting, integration, visualization, indoor positioning, enterprise search, and analytics services to leverage your data, mobile, and wireless infrastructure investments).- Infrastructure / Cloud Management - ADOBE AEM

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size51 - 200

Links

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Job description

Location Ottawa
Language English Required
Security Clearance Security Clearance Required
Our federal government client is looking for a Network Support Specialist with 5+ years' experience working in a government environment, as well as holds a valid Government of Canada Security Clearance.

Responsibilities could include but are not limited to
  • Coordinate installation, operation, maintenance, resolution of hardware and software problems, monitoring of traffic, capacity planning, system backup and user training for a Local Area Network
  • Evaluate, test and recommend new data communication hardware and software
  • Maintain interface with vendor representatives and other computing resources to resolve hardware and software problems
  • Inform new users of the appropriate hardware and software specifications for access to the network
  • Install or coordinate installation of network hardware, software for use with personal computers and mainframe/personal computer interaction, and network upgrades according to vendor instructions
  • Configure equipment with assistance from vendor or other computing resources
  • Prepare and maintain procedure manuals and documentation for internal use
  • Maintain a reference library to include reference manuals and user guides
  • Maintain accurate records and logs of users, equipment serial numbers, service records, maintenance agreements, warranties, wiring schemes and network problems and solutions
  • Develop, implement, participate, and test a network disaster recovery plan
  • Resolve all connectivity and internal technical problems
  • Assist in training users to use the network and related software
If you are interested, please email Diyala Almessyaty at dalmessyaty@trm.ca@trm.ca
We would like to thank all those who apply, but only those selected for an interview will be contacted.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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