Key Facts

Remote From:

Full time

English

Hard Skills

Watson Studio Datastax Python (Programming Language) R (Programming Language) Job Enrichment Network Connections Computer Performance IBM Cloud Computing DevOps Customer Experience Improvement

Other Skills

•
Troubleshooting (Problem Solving)
•
Collaboration

Roles & Responsibilities

Experience with Watson Studio
Knowledge of Jupyter notebooks and DataStage
Familiarity with Python, R-script, APIs, GitLab
Experience with IBM Cloud Pak for Data (CP4D) and watsonx.ai

Requirements:

Provide technical support to customers using Watson Studio
Troubleshoot and resolve technical issues related to Watson Studio
Collaborate with internal teams to resolve technical issues
Improve the overall customer experience

PlanIT Group, LLC

About PlanIT Group, LLC

PlanIT Group is an IT and engineering professional services company which provides top-tier talent to various commercial and government customers. We also provide systems and IT infrastructure integration which allows us to bring the talent and manage the implementation. At PlanIT Group, we pride ourselves on being extremely agile, innovative, and forward thinking. At PlanIT Group, we specialize in sourcing and matching skilled professionals to meet the dynamic demands of the digital landscape. With a focus on precision and expertise, we connect companies with the right individuals, driving innovation, and success in the ever-evolving world of technology. Our customers engage us to create solutions to complex mission challenges, and PlanIT delivers. Innovation. Integration. Integrity.

Founded: 2018

Company size: 51 - 200

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Job description

We are seeking a highly skilled and experienced Watson Studio Support Specialist to provide technical support to our customers. The successful candidate will provide technical support to customers using Watson Studio, including Jupyter notebooks and DataStage, Python, R-script, APIs, GitLab, deployments, and jobs. The candidate will troubleshoot and resolve technical issues related to Watson Studio, including errors, connectivity issues, and performance problems. Additionally, the candidate will collaborate with internal teams, the platform team, to resolve technical issues and improve the overall customer experience.

HIGHLY DESIRED: experience with IBM Cloud Pak for Data (CP4D) and watsonx.ai, and experience with agile methodologies and DevOps practices.