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Research Operations Manager

ICONMA

Key Facts

Remote From: 
California (USA)
Full time
Senior (5-10 years)
English

Roles & Responsibilities

  • 5+ years programming complex, highly technical surveys on tools like Decipher (python, html, javascript)
  • Experience with GenAI tools such as Cursor, Claude or general survey programming tools
  • Excellent quality assurance management skills
  • Excellent communication skills

Requirements:

  • Use GenAI tools such as Claude or Cursor AI to program quantitative research surveys
  • Use GenAI tools to check data tables and quality check surveys
  • Leverage workflows and GenAI tools to quality check survey programming, localization and member experience workflows
  • Build workflows related to survey programming and quality check management that can be applied across quantitative research projects

Job description

Our Client, an Entertainment/Streaming Service company, is looking for a Research Operations Manager for their Remote location.
 
Responsibilities:
  • Use GenAI tools such as Claude or Cursor AI to program quantitative research surveys
  • Use GenAI tools to check data tables and quality check surveys
  • Leverage workflows and GenAI tools to quality check survey programming, localization and member experience workflows
  • Build workflows related to survey programming and quality check management that can be applied across quantitative research projects
  • Support any survey related ad hoc tasks related to a Scaled Ops project
  • Partner with 3P vendors for focus groups or additional research and reporting related requests
 
Requirements:
  • 5+ years programming complex, highly technical surveys on tools like Decipher (python, html, javascript)
  • Experience with GenAI tools such as Cursor, Claude or general survey programming tools
  • Excellent quality assurance management skills
  • Excellent communication skills
  • Possess a passion for research and the ability to screen early TV shows and movies to consumers
  • You thrive on the ability to multitask in a dynamic environment - making sound, contextualized and independent decisions
  • You have a passion for finding the right approach, tool or solution for the challenge at hand
  • You enjoy being part of a team that can creatively flex and drive innovation for our research practice
  • You’re a pragmatic problem solver and have a gift for identifying areas of improvement
  • You haven’t lost your ability (or passion!) to be hands-on or in the weeds when needed
  • You have a Bachelor's degree or relevant experience
 
Why Should You Apply?  
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.

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