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Casualty Adjuster

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
Spanish, English

Other Skills

  • Microsoft Word
  • Microsoft Excel
  • Mentorship
  • Non-Verbal Communication
  • Customer Service

Roles & Responsibilities

  • Active Adjuster's License (home state or designated home state if required)
  • Minimum 2+ years handling personal lines injury claims
  • Minimum 2+ years handling commercial lines injury claims
  • Proficiency with claims systems and Microsoft Word/Excel

Requirements:

  • Investigate and manage casualty claims end-to-end
  • Proactively gather information and advance files toward resolution
  • Apply comparative negligence principles
  • Deliver strong customer service throughout the claim lifecycle

Job description

DMA Claims (Venbrook Company Casualty Adjuster

  • Remote (work-from-home) Claims Adjuster role

  • Handles third-party personal and commercial auto + Commercial GL bodily injury claims

  • Focus on moving claims efficiently toward resolution and closure Core Responsibilities (implied from description)

  • Investigate and manage casualty claims end-to-end

  • Proactively gather information and advance files toward resolution

  • Apply comparative negligence principles

  • Deliver strong customer service throughout the claim lifecycle Required Qualifications

  • Active Adjuster’s License (home state or designated home state if required)

  • Minimum 2+ years handling:

    • Personal lines injury claims
    • Commercial lines injury claims
  • Strong understanding of:

    • Policy language, coverages, exclusions
  • Demonstrated skills in:

    • Negotiation (claimants + plaintiff attorneys)
    • Statement taking
    • Driving claims to resolution
  • Technical and professional skills:

    • Proficiency with claims systems and Microsoft Word/Excel
    • Strong written and verbal communication
    • Typing speed 40+ WPM
  • Ability to:

    • Work independently in a structured remote environment
    • Pass background check Preferred Qualifications
  • Bachelor’s or Associate’s degree

  • Texas Adjuster License

  • Bilingual (Spanish/English)

  • Specialized claims handling model (auto liability, BI, litigation, SIU, etc.)

  • Emphasis on:

    • Manageable caseloads
    • Employee development & internal mobility
    • Structured supervision and mentorship
  • Salary 75k

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