Production Engineer, Senior

We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide.

WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.

Since launching in 2010, WP Engine has become the world’s leading WordPress Digital Experience Platform (DXP), now with over 185,000 customers in 150 countries. We’re proud of the technology and service we offer our customers that move their businesses forward faster. At WP Engine, we strive to do the best work of our careers and feel empowered to do what is right for our customers. We love investing in employee success and uncovering opportunities for you, the best, to get better. 99 percent of employees believe you’re made to feel welcome at WP Engine. Be you. Be here.

What's cool about this job

The evolution of our platform is required for our scale, and we are searching for an experienced production engineer to join our rapidly growing engineering team. We’re looking for someone who is a passionate self-starter. If you are an engineer experienced with technology transformations, service-oriented architectures, mentoring engineers, and are motivated by scale, you may be the engineer we are looking for.

The day to day

• Work with a team of passionate engineers to build reliability into every part of our platform

• Write, test, integrate, and debug software applications that are resilient, secure, maintainable, and perform at scale

• Debug various issues on the platform from Linux to Kubernetes clusters

• Continuously improve WP Engine’s secure, performant platform that supports tens of millions of end users

• Use and improve WP Engine's continuous integration and delivery pipelines to safely and rapidly push new code to production

• Expand and fine-tune observability services to aid engineering and support efforts by creating better feedback loops

• Work with VIctoriaMetrics monitoring platform to observe multiple platforms serving a vast number of sites

• Develop and maintain automation tools to eliminate manual toil and improve operational efficiency

• Give and receive feedback effectively both within and outside of your team

• Participate in on-call rotation and determine/implement solutions to reduce production interrupts
   

Your expertise and passion

• 5+ years experience in a production engineer role (or similar) with a focus on monitoring and delivering reliable systems. 

• Proficient in programming (Python or Golang preferred)

• Working knowledge of networking in cloud environments

• Familiarity with CI/CD, IAC and common tools (Terraform, Helm, ArgoCD, Jenkins, Ansible)

• Strong Linux foundation

• Experience with cloud technologies and services (GCP or AWS preferred)

• Experience with a Kubernetes environment at enterprise scale

• Proactive with natural problem-solving abilities, an inquisitive personality, a continuous learning approach, and an eagerness to tackle big problems even with uncertain requirements

• On-call experience for critical services with good troubleshooting skills

• Bachelor’s degree in Computer Science (or a related field) OR equivalent experience
  
   

Helpful experience

• Familiarity with working with Agile

• Experience with SRE concepts

This role involves on-call work

• On-call is a weekly rotation among the team members

• Level two escalation on a follow the sun model

Perks and Benefits

• Company Stock Options (Every employee is an owner in the company)

• Health Benefits (LuxMed Premium Rehab + Dentistry III)

• Pension Scheme with a match

• Life Insurance, 100% premium paid by WP Engine

• Free Multisport Card - Light and Classic

• Short-Term Disability & Sick Leave: 100% salary coverage for the first 33 days

• Employee Assistance Program

• Generous Vacation Time (Who doesn’t like time off)

• 1 floating holiday

• 4 Company Wellness Days

• Home Office Stipend

• On-going education through LinkedIn Learning, Workday Learning and our Career Growth Portal

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We believe that compensation should be reflective of the impact you have within the organization relative to the market value of your role. The estimated base salary range for this position is as listed above. Some roles may also be eligible for overtime pay. Our salary ranges are determined by job role and responsibilities and level. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position nationwide. The actual base pay will vary based on various factors including job-related skills and individual qualifications objectively assessed during the interview process. Your talent acquisition partner can share more about the total rewards package at WP Engine including any additional total rewards components such as equity, variable pay plans (if applicable), and benefits during the hiring process.