Administrative Coordinator – Risk & Compliance

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Position Summary

We are seeking a highly organized and detail-oriented Administrative Coordinator to join our Risk and Compliance team. This individual will serve as the central point of intake for our team’s shared mailbox, which receives a high volume of requests. The ideal candidate is an excellent written communicator, thrives in a fast-paced environment, and is comfortable managing priorities with efficiency and professionalism.

Key Responsibilities

• Monitor, triage, and prioritize all incoming emails to the Risk and Compliance shared mailbox.
• Categorize and assign requests to the appropriate team members or stakeholders based on subject matter and urgency.
• Ensure timely acknowledgment of receipt for inquiries and requests, setting clear expectations for response times when appropriate.
• Maintain tracking of incoming requests to help monitor workflow, identify trends, and support resource planning.
• Draft and send clear, professional communications to internal and external stakeholders.
• Flag urgent or high-risk requests for leadership attention.
• Support light administrative tasks such as compiling documentation, organizing responses for due diligence portals, and scheduling team meetings.
• Assist in maintaining process documentation related to intake and mailbox operations.

Qualifications

• Exceptional written communication and organizational skills.
• Proven ability to manage a high volume of email or administrative requests efficiently and accurately.
• Strong attention to detail and ability to follow and improve process workflows.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency with Microsoft Outlook, Excel, and other collaboration tools (e.g., Teams, SharePoint).
• Prior experience in an administrative, coordination, or client-facing communication role preferred, but not required.

Preferred Traits

• Proactive, self-motivated, and able to work independently.
• Comfortable working across teams and with varying levels of seniority.
• Interest in learning more about compliance, privacy, ESG, and enterprise risk topics over time.

 
Working Hours

Must be able to work during US EST business hours.

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.