Associate Processing Services Analyst

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Summary

• The Associate Processing Services Analyst works as a member of the Operations team within Epiq's Electronic Discovery division in Poland.
• The Associate Processing Services Analyst is to provide technical support for the full lifecycle of the electronic discovery reference model (EDRM) including ingestion of data, quality control, document production and document review projects.
• The position will require attention to detail, multi-tasking, analytical skills, as well as someone who works well in a team.  The candidate must be able to work under the pressure of strict deadlines on multiple projects in a fast paced environment.

Shift:

• Sunday to Thursday, 10:00 PM – 6:00 AM
• Tuesday to Saturday, 10:00 PM – 6:00 AM

Essential Job Responsibilities

• Learn our proprietary software applications (DMX Swarm and Epiq Discovery), 3rd party eDiscovery applications (Relativity, NUIX), eDiscovery and data recovery processes.
• Stage and process client data in many different file formats.
• Perform quality control for data extraction, text, native files and images.
• Work closely with team members to troubleshoot data issues, research software and/or techniques to solve problems, and carry out complex data filtering tasks.
• Provide feedback to management about potential software improvements and assist with user acceptance testing prior to new software releases.
• Use technical expertise and thorough understanding of electronic discovery tools and technology to deliver expert level processing and data extraction to clients.
• Communicate and collaborate with other company departments.

Qualifications and Requirements

• Bachelor’s or Master’s degree in a relevant field (e.g., IT, Computer Science, Engineering).
• Must possess a strong desire to learn new skills.
• Must display excellent verbal and written communication.
• Needs to consistently demonstrate strong problem solving and troubleshooting skills.
• Must have the ability to demonstrate superior organizational skills and attention to detail while working effectively under pressure and meeting strict deadlines.
• Must work well in a team environment.
• Strong leadership and organizational skills and an extreme attention to detail
• Strong knowledge of database design and structure is a plus.
• Curiosity and a constant interest in learning.
• Excellent judgment, discretion, and diplomacy.
• High standard of emotional maturity and personal presentation.
• Preferred Requirements/Certifications
• An understanding of Excel including advanced functions is helpful.

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.