Role overview

Qualifications

6+ years IT experience, preferably with Salesforce CRM
Strong hands-on experience in Salesforce CPQ with 1-2 implemented projects
Experience configuring Salesforce or similar CRM products including workflows
Salesforce CPQ certification or Salesforce certification preferred

Responsibilities

Gather, understand, and define business requirements with clients and end users
Develop user stories and to-be process flows to support Salesforce solutions
Configure Salesforce (including AppExchange products) to implement user stories
Collaborate with developers to test, verify, and support user acceptance testing and end-user training

Key facts

Remote from: Anywhere
Full time
Business Analyst
English

Hard skills

Salesforce SharePoint Administration Microsoft Dynamics CRM Process Automation Systems AppExchange User Acceptance Testing (UAT) End-User Training And Support Software Testing Project Implementation Project Management Technology Assessment

Other skills

Teamwork
Time Management

About the company

Infrabyte Technology Solution Pvt. Ltd.

At Infrabyte, we understand that each business has unique needs when it comes to CRM solutions. That's why we offer tailored CRM solutions designed to fit your specific requirements. Our team of experienced consultants will work closely with you to understand your business needs and help you choose the right CRM solution that fits your budget and maximizes your ROI. It is our constant endeavour & unique industry-based consultative approach that helps the clients envisions, build and run more efficient businesses. Infrabyte Technology solution manage the most essential business processes to maximise business success. Contact us today to learn more about how we can help you achieve your business goals.

Company details

Company size51 - 200

Links

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Job description

This is a remote position.

Role-Salesforce CPQ Business Analyst

Exp: 6+ Years
CPQ exp: 2+

Location: Remote
Shift: 3:30PM
Skills: Salesforce CPQ, Business Analyst + Admin, Good Communication, CPQ Certified.

RESPONSIBILITIES

• Work with clients and end users to gather, understand, and define business requirements

• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients

• Work collaboratively with team members to design a solution that will meet a clients business requirement and fulfill user stories

• Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies

• Collaborate with developers to test and verify that solutions will meet the business requirements

• Evaluate and incorporate new technologies into new and existing frameworks and solutions as applicable

• Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

REQUIREMENTS

• 6+ years of experience in IT, preferably Salesforce CRM.

• Strong experience in Salesforce CPQ, with hands-on implementation experience of at least 1-2 projects.

• Experience using Salesforce or similar CRM Products to develop client or business solutions

• Hands on experience configuring Salesforce or similar CRM Product, including workflows

• Good to have any Salesforce certification.

• Hands-on Experience in automation such as Workflow, Process builder, and Flows(In- depth (Knowledge is mandatory)

• Experience in user acceptance testing, and end-user training.

• Must have experience in handling multiple projects and delivering them on time.

• Excellent communication skills and ability to communicate at all levels of the organization