Key Facts

Remote From:

India

Category: Technical Consultant

Freelance

English

Hard Skills

SQL (Programming Language) Health Information Technology Patient Administration Systems

Other Skills

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Troubleshooting (Problem Solving)
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Analytical Skills
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Organizational Skills
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Communication
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Social Skills
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Time Management
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Multitasking
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Prioritization
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Intercultural Communication

Roles & Responsibilities

Excellent organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize
Familiar with US healthcare workflow, healthcare-related applications, HIT terminology, and patient care environments
Experience with SQL queries, MS SQL Server, and T-SQL; hands-on application/product support and basic troubleshooting/analytical skills
Awareness of ITIL concepts (Incident, Problem, Change, Knowledge Management) and ability to interact with international clients (USA)

Requirements:

Provide technical consultation and application/product support to clients, including troubleshooting and resolution of technical issues
Communicate effectively with diverse audiences and stakeholders, including international clients (USA), across healthcare settings
Apply knowledge of healthcare workflows and HIT terminology to guide solutions and recommendations
Participate in ITIL-aligned processes (Incident, Problem, Change, Knowledge Management) to manage incidents and maintain knowledge resources

MEDHOST

About MEDHOST

MEDHOST is a provider of market-leading enterprise, departmental and healthcare engagement solutions to healthcare facilities nationwide. Our integrated product portfolio includes intuitive, cloud-based solutions, including YourCareEverywhere, a robust health and wellness consumer engagement platform. Our broad offering of hosting, outsourcing, marketing and consulting services are changing how clinicians and hospital leaders work and collaborate, while generating notable operational improvements. MEDHOST delivers value by enabling hospitals of all types and all sizes to better manage the business of healthcare across the care continuum while meeting evolving regulatory requirements.

Founded: 2018

Company size: 501 - 1000

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Job description

Good organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize.
Familiar of US Healthcare workflow, healthcare related applications, HIT terminology, patient care environments.
Able to troubleshoot and resolve technical issues
Ability to communicate with diverse audiences
Familiar with mid-high level technical concepts
Exposure on interaction with international clients (USA).
Hands on experience on application/ product support.
Basic understanding of troubleshooting / analytical skills
Awareness of ITIL concepts like Incident Management, Problem Management, Change Management, Knowledge Management, etc.
Experience with SQL queries, MS SQL Server, T-SQL etc.