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Recruiter at Helpware

Key Facts

Remote From: 
Category:  Tech Recruiter
Full time
English

Other Skills

  • Microsoft Office
  • Problem Reporting
  • Communication
  • Social Skills
  • Problem Solving
  • Teamwork
  • Proactivity
  • Analytical Thinking

Roles & Responsibilities

  • Proven experience as a Recruiter, ideally in mass hiring or high-volume environments
  • Strong English skills (B2 level or higher)
  • Experience with developing and implementing internal recruitment policies and procedures
  • Proficiency in MS Office; experience with ATS and HRIS systems is a plus

Requirements:

  • Manage the full recruitment cycle (sourcing, screening, interviewing, offers) and facilitate offer negotiations
  • Build and maintain a strong candidate pipeline using various sourcing techniques and collaborate with external recruitment partners
  • Develop and maintain job descriptions and postings, and prepare recruitment analytics and reports
  • Stay updated on market trends and best practices in recruitment, contributing to process improvements and onboarding support as needed

Job description

About Helpware:
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. We provide Customer Experience and Operational Support services for modern, fast-growing companies. Our mission is to deliver best-in-class, value-adding solutions by empowering our teams and leveraging innovative technologies.

We're expanding and looking for a Recruiter to join our dynamic team.

Responsibilities:

  • Manage the full recruitment cycle: sourcing, screening, interviewing, and making offers
  • Build and maintain a strong candidate pipeline using various sourcing techniques
  • Collaborate with and support external recruitment partners
  • Ensure a positive and engaging candidate experience throughout the hiring process
  • Develop and maintain job descriptions and job postings
  • Facilitate offer negotiations and support hiring managers in final decision-making
  • Contribute to the development and optimization of recruitment processes and tools
  • Prepare and maintain summary reports and recruitment analytics
  • Stay updated on market trends and best practices in recruitment
  • Provide support during pre-onboarding and onboarding phases when needed (e.g., communication with new hires, hiring managers, vendors)

Requirements:

  • Proven experience as a Recruiter, ideally in mass hiring or high-volume environments
  • Strong English skills (B2 level or higher)
  • Experience with developing and implementing internal recruitment policies and procedures
  • Proficiency in MS Office; experience with ATS and HRIS systems is a plus
  • International hiring experience is a strong advantage
  • Analytical mindset with the ability to use data for decision-making and process improvement
  • Strong interpersonal, communication, and problem-solving skills
  • Team-oriented, proactive, and results-driven approach

We Offer:

  • Competitive compensation linked to the UAH/USD rate
  • Medical and life insurance after the trial period
  • English classes with a native speaker
  • Work schedule: Monday to Friday, 10:00–19:00 (Kyiv Time)
  • Corporate training and team events


If you meet the above qualifications and are ready to take on the responsibilities, we encourage you to apply!

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