Overview:
At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we’ve established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.
We have immediate opportunities for Azure IaaS & Hybrid Infrastructure Expert to join our team as Customer Engineer (CEs). This is a remote (home-based), salaried role with great benefits and a fantastic team.
As a CE, you would help customers modernize and automate their Azure IaaS and Hybrid Infrastructure environments, with a focus on Windows Server, PowerShell, Azure Files, Azure Arc, and Azure IaaS technologies. In this customer-facing, technical role, you’ll guide clients through migrations, hybrid management with Azure Arc, and infrastructure-as-code automation using PowerShell.
You’ll play a key role in aligning infrastructure strategy with operational excellence, ensuring high availability, security, and performance across both cloud and on-prem environments.
You’ll act as a trusted advisor, enabling customers to scale operations confidently while maximizing value from their Microsoft cloud investments.
Location: Remote US
Salary Range: $110K/yr – $120K/yr based on experience
What You Will Do:
- Standard Product Workshops & Training – Deliver enablement sessions on Azure IaaS migration, Arc management, and PowerShell automation
- In-Depth Product Reviews / Whiteboard (Chalk Talk) Sessions – Lead discussions on hybrid architecture, automation patterns, and governance controls
- Infrastructure Health Checks / Assessments – Evaluate server deployments and IaaS environments for performance, security, and compliance
- Operational Reviews of Implementations – Ensure hybrid solutions deliver on availability, automation, and cost efficiency objectives
- Product Upgrade / Integration Assessments – Support customers adopting Azure Arc, Azure Files, and Azure Monitor for unified management
- Automation & Optimization Sessions – Develop and deploy PowerShell scripts and automation frameworks to streamline operations
- Act as the Primary Technical Contact – Provide advanced support, visibility, and resolution for IaaS and hybrid infrastructure engagements
Who You Are:
- 15 years of IT experience
- 7+ years of experience in Core Platforms: Windows Server 2016/2019/2022, Active Directory, Group Policy
- A minimum of 5+ years of experience in Azure IaaS: Virtual Machines, Azure Files, Azure Disks, VMSS and Hybrid Management: Azure Arc, Log Analytics, Azure Policy
- A deep understanding of Microsoft CAF – Cloud Adoption Framework and WAF - Well-Architected Framework
- Strong PowerShell automation skills and experience writing reusable infrastructure scripts.
- Familiarity with hybrid cloud strategies using Azure Arc or similar technologies.
- Proven ability to lead customer conversations on modernization, automation, and infrastructure management.
- Excellent communication skills to convey technical direction to both engineers and business stakeholders.
- Portuguese-English bilingual candidates are highly preferred.
Key Skills -
- Core Platforms: Windows Server 2016/2019/2022, Active Directory, Group Policy
- Azure IaaS: Virtual Machines, Azure Files, Azure Disks, VMSS
- Hybrid Management: Azure Arc, Log Analytics, Azure Policy
- Automation: PowerShell scripting, Desired State Configuration (DSC), Azure Automation
- Security & Monitoring: Defender for Cloud, Azure Monitor, RBAC, Update Management
- Architecture Frameworks: Microsoft CAF, Well-Architected Framework
What We Offer:
- Healthcare - Comprehensive coverage for you and your family
- Employee Assistance Program - Get support when you or your family need it with counseling and coaching
- 401K with company match
- Paid time off
- Paid parental leave
- Volunteer Day Off
- Life insurance - Protect your loved ones and their future
- Business travel accident insurance
Posted Salary Range:
USD $110,000.00 - USD $120,000.00 /Yr.
