HEALTH PROGRAM TRAINING AND TECHNICAL ASSISTANCE (TTA) SPECIALIST

You are required to live in New Mexico to be considered for this role. We are looking for multiple team members across New Mexico, particularly in rural areas.

The Training and Technical Assistance (TTA) Specialist oversees regional Training and Technical Assistance (TA) activities for rural health providers in New Mexico. Primary responsibilities for this position will involve performing assignments related to a training and technical assistance project, under the direction of senior management and providing guidance to more junior team members. Role will be responsible for triaging and managing coordination of individualized training and technical assistance as well as participating in universal technical assistance activities. Role will include working directly with health providers, supporting learning collaboratives, assigning and managing deployment of a team of health delivery subject matter experts, working within technology platforms to manage and deploy training, and supporting data and evaluation teams to support assessment and monitoring activities.

Successful candidates should know how to apply adult learning theory and human centered design in the creation of  innovative TA solutions and to design and create resources in multiple formats and technologies. Candidates should have a background in training and technical assistance, rural health, adult learning principles, instructional design, and capacity building. Candidates should be able to effectively communicate both orally and in writing with their colleagues, clients, subcontractors, recipients, and their communities served. Ideal candidates will have a solid grounding in health service delivery, rural health, and experience working in and with rural and tribal populations. Spanish, Pueblo, Apache, or Navajo language is welcome but not required.

• Bachelor’s degree in public health, public policy, behavioral/social sciences or related field required.
• Minimum of 5 years of experience with: designing, coordinating, delivery, and supporting capacity building; health delivery or health system transformation; applying instructional design, human centered design, and adult learning principles to design and/or delivery TTA; facilitating webinars through online communications platforms; managing multiple TA assignments and monitoring of SMEs; ability to think analytically, define and thoroughly document tasks and conceptualize and plan work efficiently.
• Experience with training and technical assistance technology is preferred (tracking systems, communication systems, webinar software, etc).
• Ideal candidate has experience supporting or implementing federal health transformation efforts including work with CMS or HRSA-funded projects or health system projects.
• Ideal candidate has exceptional communications skills and brings experience and confidence communicating with a variety of audiences, including government clients, subject matter experts, healthcare leaders and providers.
• Candidate must be comfortable facilitating client meetings, peer learning collaborative sessions, and day-to-day communications with healthcare providers and SMEs. ​

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At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.