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Business Travel Specialist - Middle

Key Facts

Category:  Travel Agent
Full time
Mid-level (2-5 years)
Russian, English

Other Skills

  • •
    Analytical Skills
  • •
    Report Writing
  • •
    Multitasking
  • •
    Communication
  • •
    Organizational Skills
  • •
    Strategic Thinking
  • •
    Relationship Building

Roles & Responsibilities

  • Minimum of 3-5 years' experience or similar role
  • In-depth knowledge of the full-cycle business travel process
  • Fluent English (spoken and written)
  • Ability to think and act strategically

Requirements:

  • Planning travel accommodations, booking flights, hotels, transfers, and coordinating activities
  • Managing and processing all travel-related documentation, including payments, itineraries, visas, and legal forms
  • Assisting with any travel-related issues that may arise
  • Maintaining relationships with vendors of direct travel, such as car rentals, hotels, and airlines

Job description

Overview:

SOFTSWISS continues to expand the team and is looking for a Business Travel Specialist.
We need a true, experienced and accomplished professional who shares our culture and values.

Purpose of the role:

You will be responsible for organizing and coordinating the business travel process for SOFTSWISS employees, ensuring a smooth, efficient, and employee-oriented travel experience across the company.

Key responsibilities:

  • Planning travel accommodations, booking flights, hotels, transfers, and coordinating activities.

  • Managing and processing all travel-related documentation, including payments, itineraries, visas, and legal forms.

  • Assisting with any travel-related issues that may arise.

  • Maintaining relationships with vendors of direct travel, such as car rentals, hotels, and airlines. Researching travel deals and evaluating prices and services.

  • Creating, optimising, and monitoring corporate travel policies.

  • Analysing and preparing reports on travel spend.

  • Interaction with other teams (Legal team, Marketing, HR department).

Required Experience:

  • Minimum of 3-5 years' experience or similar role. In-depth knowledge of the full-cycle business travel process.

  • Fluent English (spoken and written).

  • Ability to think and act strategically.

  • Ability to build and maintain good relationships with internal and external partners. Acknowledged and proven verbal and written communication skills.

  • Highly organised.

  • Ability to work in multitasking settings

Nice to have:

  • Higher education

  • Fluent Russian (spoken and written) will be a plus.

Our Benefits:

  • Full-time remote work opportunities and flexible working hours

  • Private insurance

  • Additional 1 Day Off per calendar year

  • Sports benefit

  • Comprehensive Mental Health Programme

  • Free online English lessons with a native speaker

  • Generous referral program

  • Training, internal workshops, and participation in international professional conferences and corporate events.

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