Role overview

Qualifications

5 years of Telecom OSP Construction experience
Fiber Splicing and testing skills
Proficient with PCs and Microsoft Office Applications
Current valid driver’s license

Responsibilities

Manage and maintain fiber network to achieve company and customer satisfaction
Lead all outage/maintenance activities within assigned Work Zone
Track all maintenance activities and associated costs within the assigned Work Zone
Provide back-office support by utilizing 3GIS/FMS to pinpoint outages

Key facts

Remote from: Texas (USA)
Full time
Help Desk Technician
English

Hard skills

Alternative Splicing

Other skills

Microsoft Office
Negotiation
Communication
Problem Solving

About the company

FiberLight, LLC

Digital transformation starts with purpose-built networks! FiberLight has been designing, building, and deploying one-of-a-kind fiber networks to ignite digital revolution for over 20 years. Today FiberLight owns over 14,000 route miles of robust fiber networks in over 44 key growth areas in Florida, Georgia, Maryland, Texas, Virginia, and Washington, D.C. All of our carrier-grade products – including Ethernet, FiberLight Cloud Connect, Dedicated Internet Access, Dark Fiber, and Wavelengths – are engineered to ensure business continuity. We credit our success to having the right people at the right places making the right investments.

Company details

Company size51 - 200

Links

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Job description

This position is open to candidates in the Dallas/Ft. Worth Metroplex

Position Overview

The Fiber Maintenance Technician will serve as the single point of contact for all OSP Maintenance activities across Texas. This includes responding to and managing all outages and coordinating resources to ensure FiberLight’s assets are restored safely, efficiently and effectively.

Essential Job Functions

Manage and maintain fiber network to achieve company and customer satisfaction
Lead all outage / maintenance activities within assigned Work Zone
On-Call rotation requirements
Track all maintenance activities and associated costs within the assigned Work Zone
Provide back-office support by utilizing 3GIS / FMS to pinpoint outages based on ISP, NOC, or Customer-provided OTDR readings

Requirements

5 years of Telecom OSP Construction.
Fiber Splicing: testing & isolation.
Proficient w/PCs, Microsoft Office Applications (Word, Excel, Project, etc)
Current valid driver’s license.
Travel throughout Texas

Other Skills/Abilities

Ability to understand mapping programs and key identifiers in a fiber optic network, read and utilize GPS units and record network positioning
Strong negotiations skills as we continue to streamline our OSP vendor list
Knowledge of “Call Before You Dig” rules and regulations as they apply to a network utility provider
Knowledge of OSHA safety rules and regulations as they apply to locating and providing repair and maintenance within a fiber optic network

Physical Requirements

Must be able to sit, stand, walk, kneel and reach
Must be able to speak, write, read, and understand English
Must have visual acuity
Must be able to lift 0-25 pounds