Customer Experience Administrator

Customer Experience Administrator

3 Men Movers | On-Site | $18–$21/hr

At 3 Men Movers, customer experience isn’t just a department — it’s the heart of everything we do. We’re looking for someone who brings a hospitality mindset, positive energy, and strong work ethic to every interaction, whether they’re helping a customer, supporting drivers, or keeping the office running smoothly.

This role is perfect for someone with a background in hospitality, front desk, restaurants, events, or customer service who loves staying busy, solving problems, and creating a welcoming environment people actually enjoy being part of.

No two days are the same here — and that’s exactly how we like it.

What You’ll Do

• Be the welcoming face and voice of 3 Men Movers by answering calls, greeting visitors, and helping customers with confidence and care
• Support customers, crews, contractors, and internal teams with professionalism and urgency
• Keep the front desk and office clean, organized, stocked, and running smoothly
• Open and close the facility following company procedures
• Order, organize, and manage office and operational supplies
• Assist with reports, filing, documentation, and day-to-day administrative support
• Perform inventory checks and support operational organization
• Help coordinate fun events and appreciation efforts for drivers and office staff
• Adapt quickly, solve problems on the fly, and jump in wherever needed

You’re a Great Fit If You:

• Bring positive energy and enjoy helping people
• Stay calm under pressure and think critically when challenges come up
• Are organized, dependable, and detail-oriented
• Thrive in fast-paced environments where every day looks a little different
• Have strong communication skills and a team-first attitude
• Are flexible and willing to jump in where needed
• Have weekend availability

Why You’ll Love It Here

• $18–$21/hour based on experience
• Christmas bonus opportunities + profit share
• 401(k) with up to 6% company match
• Medical, dental & vision insurance (including Doctor on Demand)
• HSA with employer contributions
• Paid maternity & paternity leave
• Tuition reimbursement opportunities
• Increased PTO accrual + paid volunteer and voting time off
• Team-building events, holiday parties & birthday celebrations
• Anniversary swag, referral bonuses & employee moving discounts
• On-site gym
• 5 work-from-home days per year
• Ongoing coaching, growth conversations, and real advancement opportunities

The Bottom Line

We’re looking for someone who genuinely enjoys creating great experiences for others and takes pride in being the person people can count on. If you love hospitality, enjoy staying busy, and want to grow with a fast-moving company that values attitude and effort, we’d love to meet you.