Athletics & Schools Account Representative

JOB OVERVIEW:

This position is responsible for proactively identifying, engaging, and qualifying potential customers through cold calling to new and existing customers. This role focuses on prospecting, engaging, and placing orders via phone and email for both new and existing customers within the University, K–12, and Physical Therapy markets. This sales representative builds and maintains strong internal and external partnerships, collaborating closely with vendors, and internal support teams to ensure customer satisfaction, account growth, and successful order fulfillment. This position requires a consultative sales approach, strong communication skills, and the ability to manage multiple accounts while consistently driving revenue through outbound activity.

KEY RESPONSIBILITIES: 

• Initiate cold calls to new and existing customers to generate new sales growth.
• Meet or exceed daily, weekly, and monthly required call volume.
• Manage, grow, and upsell existing customers within assigned territory 
• Collaborate with partnered Field Sales Consultants to strategically manage and grow the assigned territory.
• Apply consultative sales techniques to achieve 100% quarterly Sales and Gross Profit targets consistently.
• Process bid/quote requests and oversee new facility build-out planning; partners with the Bid Department to expedite large-scale requests.
• Stay informed and knowledgeable on promotional programs, merchandising strategies, and marketing initiatives by reviewing internal communications and utilizing intranet tools.
• Coordinate with internal support teams (Credit, Customer Service, Verification, Customer Care) to resolve order status issues, returns, pricing discrepancies, and account balance inquiries.
• Leverage communication, reporting, and analytical tools to enhance customer satisfaction and maximize Gross Profit and Sales performance.
• Participate in sales meetings, ongoing training programs, and industry conventions as required
• Contribute to special projects and completes additional duties as assigned.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures including Worldwide Business Standards.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

SPECIFIC KNOWLEDGE & SKILLS: 

• Strong selling, customer service and negotiation skills.
• Good telephone etiquette with the ability to call out to and answer high volume of calls and electronic communication
• Ability to effectively answer inquiries and resolve disputes
• Ability to learn applicable computer systems.
• Ability to work both independently with limited supervision, and to work as a contributor to the team.

GENERAL SKILLS & COMPETENCIES:

• General proficiency with tools, systems, and procedures
• Basic planning/organizational skills and techniques
• Basic analysis and problem solving skills
• Basic verbal and written communication skills

MINIMUM WORK EXPERIENCE: 

Typically 0 to 2 years of related professional experience.

PREFERRED EDUCATION: 

Typically a Bachelor's Degree or global equivalent in related discipline.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

The posted range for this position is $40,000 - $50,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

At the time of this posting, this position is eligible for a bonus & commission not reflected in the posted range subject to the achievement of the plan.

Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.​

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. 

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

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