Key Facts

Remote From:

United States

Category: Project Manager

Full time

Senior (5-10 years)

English

Hard Skills

Stakeholder Communications Project Management KPI Reporting Business Analysis Budget Management Project Management Change Management Project Management Cross-Functional Collaboration Meeting Facilitation +10 more

Other Skills

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Strategic Planning
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Decision Making
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Client Confidentiality
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Accountability
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Communication
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Willingness To Learn
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Open Mindset
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Teamwork
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Time Management
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Analytical Thinking
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Relationship Building
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Problem Solving

Roles & Responsibilities

Minimum of 10 years of project management experience within ecommerce and/or software or service industries
Experience building out a PMO and implementing processes and procedures for best-in-class project management
Recognized project management qualification (e.g., PMP, PgMP) preferred
Strong stakeholder management skills with ability to communicate to stakeholders at all levels and coordinate internal and external teams

Requirements:

Lead cross-functional, high-impact projects across Marketing, Sales, Technology, Engineering, Legal, and Compliance to ensure timely delivery and alignment with company objectives
Build and manage a PMO, develop detailed project plans, track progress, manage risks and change requests, and report status to senior leadership
Provide strategic support to Leadership Team and stakeholders with updates, recommendations, and guidance on complex initiatives; drive decision-making through steering committees
Optimize internal processes and workflows to improve operational efficiency, provide analysis and recommendations, and monitor key performance indicators

Job description

About the Role:

Health-E Commerce is seeking a Sr. Project Manager to build out a PMO (Project Management Office) and play a critical role in driving strategic initiatives to completion. This person will be responsible for the planning, implementation, and tracking of simultaneous customer projects, ensuring projects are delivered on time, to agreed standard and budget.

You’ll work across all functions while reporting to the CTO. We are looking for someone who goes above and beyond each day and has a pioneering, can-do attitude to help the business reach new heights. You’ll need to have a problem-solving mindset and not be afraid to ask questions and learn as you go.

Project Management:

Work cross-functionally to lead high-impact projects and initiatives forward as the key person driving them to ensure timely delivery and alignment with company objectives. These will include initiatives across Marketing, Sales, Technology, Engineering, Legal, Compliance and other departments as required.
Provide strategic support on a range of complex projects, advising, consulting, and supporting the Leadership Team and key internal and external business partners on strategic priorities.
Provide feedback, advice, project updates, and encouragement to team members. Manage deadlines and push the team to ensure timeliness.
Manage issues, risks, and project change requests to ensure successful and on-time project delivery
Monitor progress and report on the status of key initiatives
Create a detailed project plan which identifies and sequences the activities needed to successfully complete the project, working back from the customer enrolment date.
Build and maintain productive relationships with internal and external stakeholders; facilitate effective decision-making by presenting project updates, risks, and recommendations to senior leadership and steering committees.

Operational Efficiency:

Optimize internal processes and workflows to improve organizational efficiency.
Act as advisor and offer insights and analysis to assist in decision making. This includes researching and evaluating potential opportunities or challenges followed by recommendations.
Provide structure support across multiple functional areas to the delivery process and execution of confidential operational tasks, special projects, and complex issues.
Support the development and/or implementation of companywide projects and programs.
Supervise and report on key performance indicators and metrics.

Strategy Alignment and Support

Lead the strategic planning process to create operational cadence and an organizational drumbeat for Global Stanley teams.
Work with both internal and external partners to find opportunities to improve and streamline existing business processes, decision making, meeting effectiveness and communications.
Determine the resources (time, support, interdependencies, etc.) required to complete the project.

About You:

Minimum of 10 years of project management experience within an ecommerce and/or software or service industries.
A recognized project management qualification is preferred.
Must have previously built out a PMO and implemented processes and procedures for best in class project management
Track record of working with internal and external project team members and communicating to stakeholders at all levels.
Self-starter; someone with initiative and the ability to champion a project from conception through implementation.
Take pride in your work, relationships, company and colleagues - and enjoy having fun while delivering high-quality work.
We’re looking someone who is an analytical and proactive thinker and someone who really takes ownership and accountability of their work.
An avid user of project management reporting tools, such as projectmanager.com.
Challenges the ‘status quo’ as well as removing external and internal barriers by identifying effective solutions.

Compensation, Benefits, & Additional Details:

Health-E Commerce's compensation philosophy is grounded in market data and internal equity to ensure fairness and consistency across the team. Individuals new to the company should generally expect offers to fall between the entry point and midpoint of the salary range. Our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.