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General Manager – B2C SaaS (Fully Remote)

Key Facts

Remote From: 
Category:  Business Manager
Full time
English

Other Skills

  • Strategic Planning
  • Communication
  • Leadership
  • Teamwork
  • Proactivity
  • Strategic Thinking
  • Problem Solving

Roles & Responsibilities

  • Experience in B2C SaaS (preferred) or B2B SaaS with strong Product-Led Growth (PLG) and self-serve subscription-based products.
  • Proven scaling experience, including growing teams from ~10–20 to 30–40+ employees and driving ARR growth.
  • Comfortable collaborating with engineering/technical teams and communicating with technical stakeholders and customers; hands-on, ownership-driven mindset.
  • Strong leadership, cross-functional collaboration, and ability to thrive in lean, fast-paced startup environments; fluent English (C1+).

Requirements:

  • Drive sustainable revenue growth across B2C SaaS and self-serve products, leading PLG, marketing-led growth, customer acquisition, retention, and monetization; optimize growth channels (affiliate marketing, communities, organic acquisition, product conversion funnels).
  • Partner with Product and System Operations to enhance user experience and growth metrics; analyze product and business data to identify opportunities and inform decision-making.
  • Oversee company operations, workflows, automations, and scaling initiatives; build scalable systems and internal processes; support hiring and cross-functional collaboration with engineering.
  • Contribute to strategic planning and execution alongside the CEO and support hiring and team expansion as growth targets are achieved.

Job description

Role Overview
The General Manager will play a critical leadership role across revenue growth, product development, operations, and company scaling initiatives. This position is ideal for someone who thrives in small, startup-like environments, enjoys solving complex business challenges hands-on, and has proven experience scaling SaaS businesses. The role offers a unique opportunity to work directly with the CEO, influence company strategy, and potentially grow into a future CEO position.

Revenue & Growth (Primary Focus)

  • Drive sustainable revenue growth across B2C SaaS and self-serve B2B products
  • Lead growth initiatives related to:

    1. Product-Led Growth (PLG)
    2. Marketing-Led Growth
    3. Customer Acquisition
    4. Retention & Monetization
  • Optimize and scale growth channels, including:

    1. Affiliate Marketing
    2. Communities
    3. Organic Acquisition
    4. Product Conversion Funnels
  • Partner closely with Product and System Operations teams to enhance user experience and improve growth metrics
  • Analyze product and business performance data to identify new growth opportunities and improve decision-making

Leadership & Operations

  • Oversee company operations, workflows, automations, and scaling initiatives
  • Collaborate effectively with technical leadership and engineering teams
  • Support operational excellence across departments
  • Help build scalable systems and internal processes to support company growth
  • Contribute to strategic planning and execution alongside the CEO
  • Support hiring and team expansion initiatives as growth targets are achieved

Required Experience
  • Experience in B2C SaaS (preferred) or B2B SaaS with strong Product-Led Growth (PLG)
  • Experience with self-serve subscription-based products
  • Strong understanding of PLG environments where users sign up, test via free trials, and purchase independently
  • Experience scaling startups or autonomous business units

Scaling Experience

  • Scaled teams from approximately 10–20 to 30–40+ employees
  • Supported ARR growth.

Technical & Leadership Fit

  • Comfortable working closely with engineering and technical teams
  • Strong communication with technical stakeholders and customers
  • Hands-on, ownership-driven mindset
  • Comfortable in lean, fast-paced startup environments
We're Looking For Someone Who
  • Is proactive and execution-oriented
  • Solves problems directly and takes initiative
  • Balances strategic thinking with hands-on execution
  • Understands sustainable company growth
Compensation
  • Competitive base salary
  • Performance-based bonus structure (OTE)
Location Preferred:
  • Eastern Europe
  • South Africa
  • Also open to candidates aligned with European time zones
Requirements
  • Fluent English communication skills (C1+)
  • Strong leadership and operational capabilities
  • Experience in PLG-led SaaS environments
  • Ability to collaborate cross-functionally
Why Join Us?
  • Direct mentorship from experienced leadership
  • Clear path toward a future CEO role
  • High-impact role influencing company growth and strategy
  • Strong performance-based earning potential

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