Senior Learning and Development Designer

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Human Resources

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Learning and Development is responsible for the strategic direction and establishment of learning and development solutions to build capabilities for leaders and employees consistent with TD’s talent strategy and priorities and enhance and support the achievement of business objectives today and for the future.

Job Description

Reporting to the Senior Manager, L&D Design, the Design Consultant is responsible for working with internal L&D partners, business and HR stakeholders to consult, assess learning needs, recommend solutions and design and/or oversee resources responsible for designing high quality, multi-modal blended learning solutions on a variety of complex learning projects that support strategic business and people priorities.
 

Job requirements

• Leads end‑to‑end learning consulting on complex, high‑impact initiatives, including needs analysis, solution strategy, and instructional design planning.

• Designs and delivers scalable learning solutions (e.g., programs, frameworks, performance support tools) that drive measurable business outcomes.

• Owns and leads large, cross‑functional design/development projects from inception through implementation, managing scope, timelines, risks, and stakeholder alignment across multiple concurrent initiatives, in partnership with the project manager.

• Leads and coordinates the work of cross-functional design and development resources, setting direction, aligning work, and driving high‑quality execution.

• Ensures all learning solutions meet enterprise standards for quality, brand, accessibility and inclusion, leveraging established templates and best practices.

• Drives the adoption and continuous improvement of best‑in‑class design practices and processes, informed by external trends and performance consulting expertise.

• Influences and partners with senior stakeholders to shape learning strategies, solve complex business problems, and advance a “One TD” approach to learning design and delivery.

• Builds team capability through onboarding, coaching, mentorship, and knowledge sharing across L&D.

Qualifications/Skills/Experience:

• Consultative Business Partnering – Confident and credible, collaborative partnering with Learning Solution Architects and other stakeholders.  Adept at interacting with diverse groups of internal clients, external vendors, and demonstrated ability to build and maintain relationships with stakeholders internal and external at all levels in the organization.

• Executional Excellence – demonstrates global and organizational awareness, change management leadership, judgement and decision making, influence, operational excellence.  Proven track record of delivering results and commitment to operational and service excellence.

• Business of HR – Subject matter expert in instructional design/development consultation and principles of adult learning; moderate knowledge of practice of project management.

• Well-developed critical thinking, business acumen, analytical and problem solving skills.

• Highly developed communication skills (verbal and written).  Experience informing or executing enterprise level communications for internal stakeholders and target audience.

• Strong organizational skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.

• Experience leading and supporting enterprise level program and/or curriculum is an asset.

• Proven experience and success in change management leadership is an asset.

Specific Educational Requirements/Accreditations:

• Relevant Learning & Development certification/degree is an asset (i.e., CTDP, Instructional Design, Instructional Technology, eLearning design/development, etc.)

• 7+ years related experience in Learning & Development, particularly in the areas of instructional design/development and performance consulting

• Post graduate education in Adult Learning & Development preferred

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet