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Senior Manager, Global Technology Solutions Systems Engineer

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Relationship Management
  • Team Leadership
  • Customer Service
  • Communication
  • Entrepreneurship
  • Teamwork
  • Self-Awareness
  • Results Focused
  • Analytical Thinking
  • Coaching
  • Problem Solving

Roles & Responsibilities

  • BA/BS degree in information technology, Computer Science, engineering, or related field with 7+ years of progressive IT experience in systems engineering, infrastructure, or IT operations.
  • 5+ years of experience leading teams, providing technical direction, mentoring, and oversight within complex environments.
  • Demonstrated experience supporting GxP-regulated environments in pharmaceutical, biotech, or regulated manufacturing organizations.
  • Experience managing or contributing to validated IT change management processes.

Requirements:

  • Lead service management, customer support, relationship management, and provide technical guidance to users.
  • Oversee day-to-day IT operations and the delivery of technology services that support and improve business processes at the Hopewell, NJ facility.
  • Partner with Quality, Validation, and Business Process Owners to maintain a compliant GxP environment and participate in audits, documentation, and responses to observations.
  • Support validated system lifecycle activities (URS, IQ, OQ, Change Control) and ensure system availability, performance, integrity, security for GxP‑impacting systems.

Job description

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

General Description:

This position will support the day-to-day IT operations of BeOne Medicines Hopewell U.S manufacturing and Clinical R&D Center. They will support the delivery of technology services that support and improve business processes for the users. Leads service management, customer support, relationship management, and providing technical guidance. The candidate will be an instrumental part of the GTS team in implementing the vision and enhancing the Company’s current systems, processes and infrastructure necessary to support future growth and expansion plans.

The ideal candidate should bring experience working in infrastructure and support services including cloud/SaaS exposure and introducing new technologies and change in a dynamic environment. The candidate should have IT Operations and End User Services background in a pharma manufacturing environment.

This role is hybrid, must be on-site 3 days/week at our Hopewell, NJ facility

Essential Functions of the Job:

Technical & Operational Skills

  • Deep technical expertise in IT infrastructure, including:
    • Servers, endpoints (desktops, laptops, mobile devices)
    • Network, voice/video, and wireless infrastructure
    • Backup, disaster recovery, and system security
  • Experience with cloud and SaaS solutions in regulated environments.
  • Ability to ensure system availability, performance, integrity, and security for GxP‑impacting systems.
  • Strong understanding of manufacturing tools, processes, and integrated systems.

GxP & Compliance Expertise

  • Strong working knowledge of GxP regulations, including Good Manufacturing Practice (GMP) and Good Automated Manufacturing Practice (GAMP 5).
  • Hands‑on experience partnering with Quality, Validation, and Business Process Owners to maintain a compliant GxP environment.
  • Experience participating in internal and external audits, including preparation of documentation, walkthroughs, and response to observations.
  • Familiarity with validated system lifecycle activities, including:
    • User Requirements (URS)
    • Installation Qualification (IQ)
    • Operational Qualification (OQ)
    • Change Control and Deviation Management

Security, Risk, and Compliance

  • Perform security audits, system backups and recovery of server and network infrastructure Ensure endpoint security standards are met, including patch compliance, device encryption, identity integration, data protection, and policy enforcement.
  • Support audit, regulatory, and policy requirements as they relate to workplace technology and mobile computing.
  • Balance user experience with security and risk management objectives.

Education Required:

  • Bachelor’s degree in information technology, Computer Science, engineering or related field

Qualifications:

  • BA/BS Degree with 7+ years of progressive IT experience, with deep hands‑on expertise in systems engineering, infrastructure, or IT operations.
  • 5+ years of experience leading teams, providing technical direction, mentoring, and oversight within complex environments.
  • Demonstrated experience supporting GxP‑regulated environments in pharmaceutical, biotech, or regulated manufacturing organizations.
  • Proven ability to support manufacturing, laboratory, and/or clinical R&D operations through reliable and compliant IT services.

Additional Desirable Qualifications

  • Experience managing or contributing to validated IT change management processes.
  • Exposure to regulated laboratory or manufacturing software systems.
  • Familiarity with enterprise SDLC and change governance in both GxP and non‑GxP systems

Supervisory Responsibilities:  

  • No direct reports do include coaching and mentoring of junior staff and working with External (Shared Services Center) teams.

Global Competencies

When we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.

  • Fosters Teamwork
  • Provides and Solicits Honest and Actionable Feedback
  • Self-Awareness
  • Acts Inclusively
  • Demonstrates Initiative
  • Entrepreneurial Mindset
  • Continuous Learning
  • Embraces Change
  • Results-Oriented
  • Analytical Thinking/Data Analysis
  • Financial Excellence
  • Communicates with Clarity

Salary Range: $143,000.00 - $188,000.00 annually

BeOne is committed to fair and equitable compensation practices. Actual compensation packages are determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location. Packages may vary by location due to differences in the cost of labor. The recruiter can share more about the specific salary range for a preferred location during the hiring process.  Please note that the listed range reflects the base salary or hourly range only. Non-Commercial roles are eligible to participate in the annual bonus plan, and Commercial roles are eligible to participate in an incentive compensation plan. All Company employees have the opportunity to own shares of BeOne Medicines Ltd. stock because all employees are eligible for discretionary equity awards and to voluntarily participate in the Employee Stock Purchase Plan. The Company has a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.

We are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, Title I of the Americans with Disabilities Act of 1990, and any other applicable federal, state or local laws, applicants who require reasonable accommodation in the job application process may contact accommodationsus@beonemed.com.

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