Compliance Officer

Zap is seeking a diligent and detail-oriented Compliance Officer to join our team. In this role, you will ensure that the company operates within legal and regulatory requirements, maintaining the highest standards of integrity and compliance.

As a Compliance Officer at Zap, you will play a critical role in managing compliance programs, assessing risks, and promoting ethical standards throughout the organisation. You will collaborate with various departments to implement effective compliance policies and procedures, monitor compliance activities, and provide training to staff.

Who are we?

We are the UK's leading provider of software and player acquisition solutions tailored specifically for high-performing, growth-driven competition and raffle websites. We empower our clients to scale their brands while navigating the complexities of the digital prize draw landscape. As we continue to dominate this niche, we are looking for a sharp, detail-oriented Compliance Officer to ensure our platform and our clients remain on the right side of the law.

Requirements

What you’ll be up to:

• Regulatory Advisory: Act as the internal subject matter expert on the Gambling Act 2005, specifically focusing on the distinctions between regulated lotteries and exempt prize competitions/free draws.
• Platform Auditing: Review new software features (e.g., entry mechanics, payment gateways, winner selection algorithms) to ensure they meet legal requirements for fairness and transparency.
• Client Consultation: Onboard new clients by auditing their business models, Terms & Conditions, and "Free Entry" routes to mitigate the risk of regulatory intervention.
• Marketing Oversight: Review advertising copy and social media campaigns to ensure compliance with ASA (Advertising Standards Authority) guidelines, preventing misleading claims and ensuring age-gating is robust.
• Data Protection & AML: Manage the agency’s GDPR compliance and oversee Anti-Money Laundering (AML) / Know Your Customer (KYC) protocols within our software to prevent fraud.
• Policy Management: Develop, implement, and maintain internal compliance manuals and risk assessment frameworks.
• Representing Zap externally and occasional travel to Industry relevant events

Key skills and qualifications:

• Proven experience in a compliance role, preferably within the prize draw, payments, or software industry.
• Strong knowledge of relevant laws, regulations, and industry standards.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and organisational skills.
• Ability to communicate effectively with all levels of the organisation.
• Experience with compliance management tools and software is a plus.
• Professional certification in compliance or related fields is advantageous.

Benefits

• Salary is competitive, negotiable and depending on experience
• Company Bonus 10% of salary once company goals are met or at the company’s discretion which has been paid the past 5 years in a row
• Service Bonus of £1,000 per annum paid into your monthly salary up to 5 years / £5,000
• We operate on a flexible hours system. That means that while your usual hours will be during normal business hours, you have plenty of flexibility within that. Want to take a long lunch break? No worries. Do your best work at 6 am? Go for it.
• We’re a fully remote team, so no 8 am commutes into work
• Work hard, play hard - we offer a minimum of 39 holidays a year
• You’ll also get an extra day off for your birthday, so no awkward work birthday parties
• We have twice a year all-team meeting, which ends in all-team social
• We are Best Place to Work Certified company 
• We supply any remote working tools and equipment you need
• You’ll also get full private BUPA Healthcare & Dental coverage
• You will have access to VIVUP - staff benefits & wellbeing platform
• We’re a also pension-providing employer