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Application Specialist Italy (South Region)

Key Facts

Remote From: 
Full time
English

Other Skills

  • Troubleshooting (Problem Solving)
  • Quality Control
  • Customer Service

Roles & Responsibilities

  • Experience providing operational, application and quality control support to customers
  • Experience delivering user training and troubleshooting, including system installations
  • Ability to work independently on non-complex projects and adhere to Sakura procedures
  • Willingness to travel across the South region of Italy (including Sicily) to support customers

Requirements:

  • Provide operational, application and quality control support to customers across the South region (including Sicily) and ensure proper use of Sakura solutions per procedures
  • Support customers through user training, troubleshooting, system installations and quality-related activities
  • Ensure Sakura solutions are used correctly and according to procedures
  • Work independently on non-complex projects, including activities within the North of Italy when required, following Sakura’s working approach

Job description

Why Sakura?

When it comes to diagnosing cancer, there’s no time to wait!

At Sakura, we’re driven by our desire to advance cancer diagnosis through fully automated anatomic pathology and by providing our partners & patients with best-in-class innovations, quality and customer care.

 

What we do:

We empower pathology professionals all over the world by providing integrated solutions to deliver accurate & fast diagnoses of cancer, to optimize treatment success for each life we touch!

 

The opportunity:

The Application Specialist (1st Line) provides operational, application and quality control support to customers all across the South region of Italy (including Sicily). The role includes supporting customers in this region through user training, troubleshooting, system installations and quality-related activities.

The Application Specialist ensures that Sakura solutions are used correctly and according to procedures. The specialist works independently on non-complex projects, including activities within the North of Italy, in line with Sakura’s way of working. For some projects, a structured and well-considered approach may be required.

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