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US LBM Lead - Endpoint Management

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Record Keeping
  • Troubleshooting (Problem Solving)
  • Communication
  • Multitasking
  • Customer Service
  • Detail Oriented

Roles & Responsibilities

  • Bachelor's Degree in Information Technology, Computer Science, or related field preferred
  • 3+ years of experience supporting enterprise endpoint environments at scale
  • Hands-on experience with endpoint configuration, MDM platforms, and device lifecycle management
  • Experience with IT asset management practices and tools

Requirements:

  • Manage endpoint configuration profiles, baselines, and policies to ensure security, compliance, and supportability
  • Support the deployment, refresh, replacement, and retirement of employee PCs and office printers
  • Coordinate with hardware vendors and managed service providers to support device procurement, delivery, and service agreements
  • Maintain accurate records of technology assets, configurations, assignments, and lifecycle status

Job description

US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment.

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A Brief Overview

The US LBM Lead – Endpoint Management role is responsible for the configuration, management, and lifecycle of end-user computing devices across US LBM, including PCs and print infrastructure. This role focuses on device configuration and standards through the enterprise mobile device management (MDM) platform, operational execution of device deployment and replacement, vendor coordination, and maintaining accurate technology asset records. The position plays a key role in ensuring secure, standardized, and reliable endpoint configurations that support business operations and employee productivity.

What you will do
  • Manage endpoint configuration profiles, baselines, and policies to ensure security, compliance, and supportability.
  • Support the deployment, refresh, replacement, and retirement of employee PCs and office printers.
  • Coordinate with hardware vendors and managed service providers to support device procurement, delivery, and service agreements.
  • Partner with security, infrastructure, and service desk teams to resolve endpoint-related issues and escalations.
  • Maintain accurate records of technology assets, configurations, assignments, and lifecycle status.
  • Create and maintain technical documentation for device standards, MDM configurations, and lifecycle processes.
  • Key Projects & Responsibilities:
  • Endpoint Configuration & MDM Management - Own and maintain device configuration standards, policies, and profiles within the MDM platforms to support security and operational consistency.
  • Endpoint Lifecycle Operations - Manage device refresh cycles, break/fix replacement processes, and inventory accuracy across corporate and operating divisions.
  • Vendor Coordination & Asset Tracking - Work with vendors to manage hardware standards, service agreements, deliveries, and asset reconciliation.
  • Process Documentation & Continuous Improvement - Document endpoint configuration and lifecycle procedures, identify inefficiencies, and recommend improvements.

Required For All Jobs
  • Perform other duties as assigned.
  • Comply with all policies and standards.
  • Adhere to Company’s commitment to workplace safety.
  • Participate in and complete assigned trainings.

Education Qualifications
  • Bachelor's Degree in Information Technology, Computer Science, or related field preferred.

Experience Qualifications
  • 3+ years of experience supporting enterprise endpoint environments at scale.
  • Hands-on experience with endpoint configuration, MDM platforms, and device lifecycle management.
  • Experience with IT asset management practices and tools.
  • Experience working with managed service providers or hardware vendors is preferred.

Skills and Abilities
  • Strong knowledge of PC hardware, operating systems, and endpoint configuration management.
  • Hands-on experience with MDM platforms and device policy management.
  • Understanding of printer hardware, drivers, and print management concepts.
  • Ability to design, document, and maintain standard device configurations and deployment processes.
  • Strong customer service, troubleshooting, and stakeholder collaboration skills.
  • Ability to manage multiple configurations, deployments, and transitions simultaneously.
  • Attention to detail and commitment to secure, repeatable, and scalable endpoint solutions.

Travel Requirements
  • 10% Travel (overnight if needed).

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US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

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