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Virtual Adviser (Office Based)

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Customer Service
  • Microsoft Office
  • Action Oriented
  • Adaptability
  • Collaboration
  • Accountability
  • Time Management
  • Trustworthiness
  • Strategic Thinking
  • Goal-Oriented
  • Verbal Communication Skills
  • Social Skills

Roles & Responsibilities

  • Grade 12 (Matric) certificate
  • FAIS compliance
  • A clear criminal and credit check
  • A minimum of 3 years sales experience (within the long term insurance industry)

Requirements:

  • Provide proactive, on-demand financial service and advice to customers within an allocated market, delivering solutions aligned with their financial goals and compliance frameworks.
  • Maintain superior service delivery to customers by building strong client relationships and recommending sound, compliant financial solutions.
  • Complete in-house training, prescribed regulatory exams, and accreditation with the Financial Services Regulatory Authority, with ongoing professional development.

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

What is a Virtual Adviser?

Do you have what it takes to work for a leading financial services company? Then you may be what we are looking for. Whether you’re are a graduate or a experienced professional trying to elevate your career, Old Mutual has something to offer you.

What is required of you?

A accredited virtual adviser provides pro-active, on demand financial service and advice to customers within an allocated customer market.

You will be accountable for maintaining superior service delivery to your customers, through building strong client relationships, and recommending sound advice that deliver financial solutions in line with the customer's financial goals, the customer value proposition and compliance frameworks.

The role calls for formal in-house training, the completion of the prescribed Regulatory exams and accreditation with the Financial Services Regulatory authority and requires continuous professional development.

What do we need from you?

  • Grade 12 (Matric) certificate

  • FAIS compliance

  • RE5 an advantage

  • A clear criminal and credit check

  • A minimum of 3 years sales experience (within the long term insurance industry)

  • Proven computer literacy (MS Office suite)

  • Excellent communication skills (written and verbal)

Personal Qualities

  • Interacting with People

  • Embracing Change

  • Articulating Information

  • Meeting Timescales

  • Interpreting Information

  • Developing Strategies and Producing Output

  • Pursuing Goals

  • Ability to convince and influence

  • Seizing Opportunities

What we can do for you!

Assist you in reaching your career goals and dreams by helping you grow, develop and build on your future aspirations through quality training and support to reach your potential. We lead with our values, which is at the heart of the great things we do. We champion our customers and employees. We are passionate about diversity and inclusion for mutually positive futures throughout our business clusters – Old Mutual Finance, Retail Mass Market, Old Mutual Invest and Personal Finance. The Group provides many opportunities for growth and development.
 

Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

So what now ?

If you think you fit the bill, have a desire to join a respected financial services business and would like to set your own earnings potential. Apply Now!

Skills

Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships

Competencies

Action Oriented

Balances Stakeholders

Builds Networks

Collaborates

Communicates Effectively

Customer Focus

Drives Results

Ensures Accountability

Education

Matriculation Certificate (Matric) (Required)

Closing Date

29 June 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

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