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Associate Software Asset Management Analyst

Key Facts

Remote From: 
Full time
Spanish, English

Other Skills

  • Client Confidentiality
  • Communication
  • Ethical Standards And Conduct
  • Intercultural Competence
  • Time Management
  • Organizational Skills
  • Stress Management
  • Detail Oriented
  • Clerical Works
  • Quick Learning
  • Empathy
  • Relationship Building

Roles & Responsibilities

  • Bachelor's Degree in Technical/IT field (required)
  • Master's / Postgraduate Degree with Technical / IT Background (preferred)
  • No prior experience required
  • Proficiency in English and Spanish

Requirements:

  • Administers the software asset management tool and licensing database; collects proof of entitlement; reviews and processes licensing terms and conditions; uploads data to maintain a current software licensing database.
  • Analyzes and approves software requests based on software availability and company standards; challenges business justifications; researches and proposes licensing alternatives according to best practices.
  • Partners with global IT and business teams to ensure compliance; gathers and monitors software counts/subscriptions; coordinates software cleanups and monitors installations in breach.
  • Drives continuous process improvements; maintains the Software Asset Management dashboards; supports licensing optimization and cost savings.

Job description

Overview:

The Associate Software Asset Management Analyst  is responsible for supporting  worldwide software license compliance on behalf of TD SYNNEX by monitoring and tracking software usage and remediating licensing variances. Supports software compliance purchases by reviewing proposed licensing terms, and contracts for new engagements, to understand licensing liabilities and parameters for usage. Performs company-wide activities within the Software Asset Management tool such as licensing tracking, and producing compliance reporting / dashboards shared with IT and business stakeholders worldwide. Acts as a global consulting service, to advise users regarding licensing terms and conditions, and software usage rights for all software owned by TD SYNNEX. The Associate Software Asset Management Analyst is a key role to drive software compliance best practices, continuous process improvements, awareness and to lead efforts towards licensing optimization resulting in money savings.

Essential Duties & Responsibilities Required:

•    Administers the software asset management tool and the licensing database, collects proof of entitlement, reviews and processes licensing terms and conditions, uploads in the compliance tool in order to get a current software licensing database. Understands software usage rights, monitors and tracks usage and proposes different alternatives for licensing optimization and cost reduction.  (30%)

•    Acts as a user interface in order to analyze and approve software requests according to software availability and company’s standards, challenges business justifications and researches and proposes alternatives according to Company’s best practices.  (40%)

•    Partners with global IT and Business community to ensure compliancy, performs the gathering and monitoring of software counts / subscriptions, suggests and coordinates software cleanups, and monitors any installations in breach.   (20%)

•    Suggests, maintains and performs continuous process improvements according to the Software Asset Management Mission, driving efficiency, compliance and cost savings. Maintains the Software Asset Management dashboards.  (10%)

Other Duties & Responsibilities:

•    Additional duties as assigned

•    Meets attendance and punctuality standards

Qualifications:

Experience:

•    No prior experience necessary.

Education & Certifications:

•    Master's / Postgraduate Degree with Technical / IT Background Field of Study preferred.

•    Bachelor's Degree with Technical / IT Background field of study required.

Working Conditions:

•   Occasional non-standard work hours or overtime as business requires.

•   Professional, office environment.

•   Some travel required.

Required Knowledge, Skills & Abilities:

•   Able to execute instructions and to request clarification when needed.

•   Possesses basic clerical and data entry skills.

•   Able to perform basic mathematical calculations.

•   Able to recognize and attend to important details with accuracy and efficiency.

•   Able to communicate clearly and convey necessary information.

•   Able to converse and write effectively in English and Spanish.

•   Possesses strong multi-cultural interpersonal skills.

•   Possesses strong organizational and time management skills, driving tasks to completion.

•   Able to constructively work under stress and pressure when faced with high workloads and deadlines.

•   Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.

•   Able to maintain confidentiality of sensitive information

•   Able to build solid, effective working relationships with others.

•   Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.

•   Able to quickly learn new systems and technology.

•   Able to use relevant computer system applications at an advanced level.

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates. 

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