Sr. VP, Lifecycle & Reliability Solutions

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Summary

Provide executive leadership for technical services contracts, equipment procurement & installation operations across multiple markets to deliver comprehensive facility solutions for new and existing clients. Drive strategic growth through portfolio expansion, vendor partnerships, and operational excellence while establishing market leadership in technical services delivery and equipment solutions.

Key Responsibilities

Strategic Leadership & Business Development

Develop and execute comprehensive strategy for technical services contracts and equipment solutions across regional markets. Establish strategic vendor alliances and equipment manufacturer partnerships to create competitive advantages and expand service capabilities. Lead enterprise-level client engagement to identify technical services opportunities and drive portfolio growth.

Portfolio Management & Revenue Growth

Oversee multi-market equipment resale operations including vendor sourcing, pricing strategy, procurement coordination, and installation management across diverse client portfolios. Establish standardized processes and performance metrics to ensure consistent service delivery and profitability optimization. Drive new market expansion and service line development to achieve aggressive growth targets.

Executive Team Leadership

Lead regional technical services organization including multiple senior managers, technical specialists, project directors, and installation teams across geographic markets. Provide strategic direction, executive coaching, and succession planning for key leadership positions. Foster collaborative partnerships with property management executives, engineering leadership, and external contractor networks to optimize enterprise-wide service delivery.

Financial Strategy & P&L Management

Develop multi-year strategic financial plans and annual operating budgets for technical services division across all markets. Monitor portfolio profitability, equipment margins, installation efficiency, and market penetration metrics to drive financial performance exceeding industry benchmarks. Present quarterly business reviews and strategic initiatives to executive leadership and board-level stakeholders.

Enterprise Risk Management & Compliance

Establish enterprise-wide quality control frameworks and safety protocols for all technical services and installation operations. Ensure compliance with regulatory requirements, industry standards, and JLL corporate governance across all markets. Develop comprehensive risk management strategies including insurance protocols, licensing requirements, and vendor qualification standards.

Market Leadership & Innovation

Drive industry thought leadership through participation in professional associations, speaking engagements, and strategic partnerships with technology providers. Identify emerging technologies and service delivery innovations to maintain competitive positioning. Represent JLL technical services capabilities in enterprise client presentations and industry forums.

Required Qualifications

Education & Experience

Bachelor's degree in Engineering, Business Administration, or related field; MBA preferred. Minimum 15+ years progressive executive experience in technical services, equipment sales, or facilities operations with demonstrated P&L responsibility exceeding $25M. Proven track record leading large-scale technical services organizations in commercial real estate, facilities management, or related industries.

Executive Leadership Skills

Extensive experience managing multi-market operations with diverse technical teams and complex vendor relationships. Strong strategic planning and business development capabilities with history of driving significant revenue growth. Exceptional financial analysis and capital allocation skills with experience presenting to executive leadership and external stakeholders.

Technical & Industry Expertise

Deep understanding of building systems technologies, industry trends, and regulatory requirements across multiple markets. Proficiency with enterprise management systems, financial planning tools, and strategic analytics platforms. Knowledge of complex procurement processes, enterprise vendor management, and large-scale installation project coordination.

Strategic Business Acumen

Demonstrated ability to develop and execute market expansion strategies. Strong mergers and acquisitions experience including vendor partnerships and strategic alliances. Excellent negotiation and contract management capabilities for enterprise-level agreements. Experience managing relationships with C-suite executives and board-level stakeholders.

Preferred Qualifications

Advanced degree in Engineering, Business, or related field. Professional certifications in facilities management (CFM, FMP) or engineering disciplines. Experience with JLL systems, processes, and client relationships. International experience managing technical services operations. Knowledge of sustainability technologies and ESG initiatives.

Core Competencies

Visionary strategic thinking with ability to translate market opportunities into executable business plans. Exceptional communication and executive presence for enterprise client engagement and stakeholder management. Advanced analytical and problem-solving capabilities to optimize complex operations and drive innovation. Change leadership skills to implement transformational initiatives and establish market differentiation.

Working Conditions

Hybrid position with flexibility between office locations and remote work arrangements. Regular travel to client facilities, vendor locations, and industry conferences across assigned markets. Executive schedule with flexibility for global client needs and strategic initiatives. Available for emergency situations and critical client escalations as required.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

300,000.00 – 300,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Atlanta, GA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.