Senior Platform Engineer

Rockstar is recruiting for a fastgrowing SaaSAI company focused on the future of work and workforce development. Our client partners with workforce development agencies, government organizations, and employers to deliver AIpowered career guidance and support for job seekers. With a team of 3050 professionals across the US and Canada, and main hubs in New York and Toronto, this venturebacked company is on a mission to unlock pathways between talent and opportunity using the power of AI.

High velocity, high intensity, high trust, high bar, high impact, and a will to win.

This opportunity could be the right next step in a candidates career journey if those words resonate deeply. The ideal candidate lives and leads with humility, pursues audacious goals, and is motivated by having a meaningful and positive impact on people and the world around them.

Important note: Data shows that men on average apply for a role if they meet 310 requirements while women often only do so if it’s 1010. The company works hard to be clear and specific about what roles include and demand, and encourages candidates to apply if they see a strong (but not necessarily perfect) fit between themselves and the opportunity.

Your Role

The company is seeking a Senior Platform Engineer to join the team. This individual will play a critical role in building the backbone of the platform—designing smart, scalable systems that eliminate manual work, power seamless integrations, and set the team up to move faster with less friction. This is a handson, highimpact role that will make an outsized impact on how the team works, ships, and supports users every day.

Your 306090 Day Plan

The company values clarity of purpose and rapid momentum. Here’s what success looks like in the first 90 days:

First 30 Days – Learn and Integrate

Build relationships across the immediate team and crossfunctional stakeholders

Participate in shadowing sessions and onboarding exercises

Get handson with the tools, systems, and workflows that are critical for the successful operation of the case management platform

Solve issues manually in technical support systems

Identify key areas of improvement and plan how to make meaningful change in daytoday operations

Days 31–60 – Own and Execute

Take ownership of toil reduction and support system automation. Success is based on being able to build a sustainable system that can be managed by a nontechnical person.

Create clear technical requirements for the vendor partner to execute on and manage acceptance testing of changes.

Surface learnings, blockers, and opportunities proactively so that planning for 36 months can be effective and accurate

Prioritize work by balancing scope of impact and cost of labour

Days 61–90 – Lead and Amplify

Drive forward a selfinitiated project aligned with strategic goals of eliminating technical resourcing for manual support exercises

Monitor the impact of the improvements of the support systems and integrate nontechnical counterparts in early features development

Participate in customer calls to bring clarity to complicated workflows and the technical touchpoints for them

Your Skills

Deep experience designing and automating workflows across cloudbased systems (AWS preferred)

Proficiency with eventdriven architectures using tools like AWS EventBridge, SQS, Lambda, or Kafka

Strong scripting and backend development skills (TypeScript, Node.js) for automating operational and support processes

Experience integrating thirdparty APIs and automating data flows across internal and external systems

Knowledge of queueing, retries, and idempotency patterns to replace manual intervention with resilient automation

Strong debugging and systemsthinking abilities to identify and remove process bottlenecks

Excellent collaboration skills to work across support, customer success, and engineering functions

Your Experience

5–8+ years in platform, DevOps, or backend roles focused on operational tooling and workflow automation

Led initiatives to reduce manual support tasks by building internal tools, automation, or selfserve systems

Integrated with thirdparty legacy systems using async workloads

Designed and maintained serverless or eventdriven architectures to streamline async processes

Implemented logging, alerting, and observability for support pipelines and integrations

Worked in environments with high support load or external SLAs where reliability and speed matter

Partnered with customer support or success teams to analyze common pain points and design technical solutions

Your Education

The company is not focused on alma maters. Grit, hunger, and drive are valued. If a candidate learns continuously, tackles challenges headon, and knows their strengths and gaps intimately, they are encouraged to apply.

Job Benefits

Work directly with the founding team

Unlimited PTO

Health care

401(K) for US team

Career Development Budget

Technology reimbursement

Flexible schedules built on trust

Location

The company is open to candidates living anywhere in Canada. For candidates living in Toronto, the office is conveniently located at 325 Front St West (a short walk from Union Station). The team comes in 12x a week, usually on Wednesdays.

Compensation

The base salary range for this role is $140,000 $170,000 CAD. It is variable based on applied experience and other factors identified by the hiring committee.

Hiring Journey

The company believes in designing intentional and rigorous hiring journeys to help candidates determine if this is the best role and organization for them, based on unique skills, mindset, and experiences. The process operates at high velocity with high intensity and aims to provide an accurate taste of what that feels like before joining.

Every hiring journey consists of thoughtfully crafted steps including a performance challenge and rounds of interviews with team members. For this role, that might look like:

1. Online Application

2. 1st Interview with Hiring Manager

3. Coding Challenge

4. Design Challenge

5. Interview with CEO

6. Final Decision

Generally, this entire process takes around 4 weeks, although the timing can vary due to specific candidate circumstances.

Company Profile

In looking at a job posting, it’s often hard to get a basic picture of the company profile (size, stage, structure, etc.), so the following is shared upfront to help candidates quickly decide and to focus any time spent together on going beyond the basics:

1. Problem Domain: Future of Work Workforce Development important that the problem domain interests candidates even if they haven’t worked in the space before.

2. Industry: SaaS AI technology and data are at the core of what is built.

3. Customers: The company partners with workforce development agencies, government agencies, and employersenterprises.

4. Structure: The organization is structured around the following key departments: Growth, Customer Success, Product, Engineering, Data, People & Culture, Finance & Operations.

5. Team: The team consists of 3050 people across the US and Canada with main hubs in New York and Toronto.

6. Funding: The company was built from 0 to 1 with no external capital (a rare feat for tech startups) and has subsequently raised one round of funding led by JP Morgan, fueling significant growth.

Core Principles

Be Curious

Drive to Outcomes

Raise the Bar

Speed Matters

Own It

We Over Me

About the Client

The client is on a mission to unlock pathways between talent and opportunity using the power of AI. The focus is on personalized, AIpowered career guidance for job seekers, emphasizing skills over extensive resumes, and partnering with workforce development partners, governments, and employers to level access to opportunity.

This is a growing, venturebacked company focused on using technology to improve the lives and outcomes for people going through career transitions. The team is small and driven, united by a commitment to job seekers and workforce ecosystems. The company is not just building a business; it is shaping the future of work.