Key Facts

Remote From:

Full time

Entry-level / graduate

English

Hard Skills

Electronic Health Record Applications Medical Abbreviations Care Coordination Aftercare Patient Education And Counseling Medical Record Management Healthcare Delivery Models Medical History Documentation Issue Management Remote Administration

Other Skills

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Scheduling
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Microsoft Office
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Client Confidentiality
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Professionalism
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Communication
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Multitasking
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Customer Service
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Organizational Skills
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Detail Oriented
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Prioritization
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Social Skills

Roles & Responsibilities

High school diploma required; Associate's or Bachelor's degree in Healthcare Administration or a related field preferred.
Previous experience in a patient-facing role within a healthcare setting.
Proficient with electronic health records (EHR) systems and standard office software.
Exceptional communication and interpersonal skills, with a commitment to providing excellent customer service.

Requirements:

Serve as the primary point of contact for patients, providing assistance with scheduling, inquiries, and follow-up care.
Coordinate patient appointments, ensuring optimal timing and effective communication with healthcare providers.
Gather and verify patients' medical history and insurance information, updating records as necessary.
Maintain confidentiality and HIPAA compliance in handling patient information.

ReWorks Solutions

About ReWorks Solutions

At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results. Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs. Why Choose Us? ✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements. ✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency. ✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team. ✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business. ✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals. Let’s Build Your Dream Team! Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.

Founded: 2018

Company size: 11 - 50

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Job description

Job Title: Patient Coordinator

Job Type: Full-Time, Remote

Working Hours: US Hours (9am-5pm EST)

Key Responsibilities

Serve as the primary point of contact for patients, providing assistance with scheduling, inquiries, and follow-up care.
Coordinate patient appointments, ensuring optimal timing and effective communication with healthcare providers.
Gather and verify patients' medical history and insurance information, updating records as necessary.
Address patient concerns and facilitate communication between patients and clinical staff.
Assist patients with navigating insurance requirements and education related to their care plans.
Ensure that all patient information is handled with confidentiality and in compliance with HIPAA regulations.

Requirements

High school diploma required; Associate's or Bachelor's degree in Healthcare Administration or a related field preferred.
Previous experience in a patient-facing role within a healthcare setting.
Strong understanding of medical terminology and healthcare processes.
Exceptional communication and interpersonal skills, with a commitment to providing excellent customer service.
Proficient with electronic health records (EHR) systems and standard office software.
Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize effectively.
Ability to work independently in a remote setting and exemplify professionalism in all interactions.

Benefits

Comfortable working U.S. hours
Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.