Key Facts

Remote From:

Full time

French

Hard Skills

ServiceNow ServiceNow ServiceNow Process Optimization Employee Assistance Programs HR Service Delivery Scalability Dev Testing Customer Requirements Analysis Google App Engines +10 more

Other Skills

•
Communication
•
Analytical Skills
•
Teamwork
•
Problem Solving

Roles & Responsibilities

Proven experience configuring, developing, and integrating ServiceNow modules (ITSM, ITOM/ITAM, CSM, Employee Service Foundation/HRSD, SecOps, AppEngine)
Strong knowledge of security and compliance requirements and best practices in ServiceNow implementation
Experience collaborating with business and technical stakeholders to gather requirements and optimize processes
Experience with testing, deployment, production support, and change management (OCM) in ServiceNow

Requirements:

Configure, develop, and integrate ServiceNow modules (ITSM, ITOM/ITAM, CSM, Employee Service Foundation/HRSD, SecOps, AppEngine)
Design and implement scalable solutions that meet business needs and security requirements
Collaborate with stakeholders to analyze functional and technical requirements, propose improvements, and optimize processes
Participate in testing, deployment, and production go-lives; provide second- and third-line technical support and contribute to adoption and continuous improvement (OCM) with a focus on cybersecurity compliance

Apside

Information Technology & Services

About Apside

We are true to our word Expertise, trust, careers For 36 years, Apside has cooperated with the largest French and European groups on their IT and scientific projects. Our activities: consulting and engineering in the areas of Information Systems, Technical and Scientific Computing and Automotive and Financial Engineering. By constantly upholding our independence from all other industrial and financial groups, we have been able to preserve our autonomy and freedom of action while growing economically, to the benefit of our clients and employees. Today, our development is still based on the group’s core values: transparency, expertise, strong customer relations and continuity. The twin ambitions of economic performance and individual satisfaction Our steady and controlled growth has secured one of the most stable positions in the market with over 1 400 employees in 2011 and 210 customers. The diversity of skills in our teams combined with our cross-sectoral presence, enables us to meet the technical and functional needs of major industrial and service groups. Our customers and personnel s distinguish us by our quality-oriented and individualised approach to the projects entrusted to Apside. We strive for customer satisfaction and the approval of our employees. Customer and staff satisfaction surveys, which are constantly used to analyse areas for improvements, have confirmed this.

Company type: Large

Industry: Information Technology & Services

Founded: 2018

Company size: 1001 - 5000

Website LinkedIn See all jobs →

Job description

Description du poste

Nous sommes à la recherche d’un Développeur ServiceNow passionné et motivé pour joindre notre équipe TI. La personne sélectionnée sera responsable de la configuration, du développement et de l’intégration de la plateforme ServiceNow dans divers modules (ITSM, ITAM, CSM, Employee Service Foundation/HRSD, SecOps, AppEngine). Elle travaillera en étroite collaboration avec les équipes d’affaires et techniques afin de concevoir et livrer des solutions efficaces, conformes aux meilleures pratiques et alignées sur les besoins de l’organisation.

Responsabilités principales

Configurer, développer et intégrer les modules ServiceNow (ITSM, ITOM-ITAM, CSM, Employee Service Foundation/HRSD, SecOps, AppEngine).
Concevoir et implanter des solutions évolutives répondant aux besoins d’affaires et aux exigences de sécurité.
Collaborer avec les parties prenantes pour analyser les requis fonctionnels et techniques, proposer des améliorations et optimiser les processus.
Participer aux phases de tests, de déploiement et de mise en production.
Fournir un soutien technique de deuxième et troisième niveau pour la plateforme ServiceNow.
Contribuer à l’adoption et à l’amélioration continue de la plateforme, notamment dans le cadre de projets de gestion du changement (OCM).
Veiller au respect des normes de sécurité et de conformité en cybersécurité.