Role overview

Qualifications

6+ years of IT experience, preferably with Salesforce CRM
Strong Salesforce CPQ experience with hands-on implementation on at least 1-2 projects
Hands-on experience configuring Salesforce or similar CRM products, including workflows
Experience in Sales Cloud, Service Cloud, Marketing Cloud and automation (Workflow, Process Builder, Flows); strong UAT and end-user training familiarity

Responsibilities

Gather, understand, and define business requirements with clients and end users; develop user stories and to-be process flows for Salesforce solutions
Configure and implement Salesforce CPQ and related applications; manage configurations within Salesforce, AppExchange, and other cloud-based technologies
Collaborate with developers and stakeholders to test and verify solutions; support user acceptance testing and end-user training
Evaluate new technologies and incorporate them into existing frameworks; participate in client meetings, requirements sessions, and system demos

Key facts

Remote from: Panama
Fixed term
Senior (5-10 years)
English

Hard skills

Customer Requirements Analysis Business Process Automation Configuration Management Salesforce Oracle CRM Business Process Mapping Project Collaboration End-User Training And Support User Acceptance Testing (UAT) Cloud Computing Project Management AppExchange Salesforce Salesforce Solution Architecture Functional Testing Microsoft Dynamics CRM Technology Assessment Stakeholder Communications

Other skills

Communication
Multitasking
Time Management
Teamwork

About the company

Infrabyte Technology Solution Pvt. Ltd.

At Infrabyte, we understand that each business has unique needs when it comes to CRM solutions. That's why we offer tailored CRM solutions designed to fit your specific requirements. Our team of experienced consultants will work closely with you to understand your business needs and help you choose the right CRM solution that fits your budget and maximizes your ROI. It is our constant endeavour & unique industry-based consultative approach that helps the clients envisions, build and run more efficient businesses. Infrabyte Technology solution manage the most essential business processes to maximise business success. Contact us today to learn more about how we can help you achieve your business goals.

Company details

Company size51 - 200

Links

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Job description

This is a remote position.

Experience : 6+ years

Type : Contract

Location : PAN India

Mode : Work from Home

Job Role: Salesforce CPQ Business Analyst

RESPONSIBILITIES

• Work with clients and end users to gather, understand, and define business requirements

• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients

• Work collaboratively with team members to design a solution that will meet a clients business requirements and fulfill user stories

• Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies

• Collaborate with developers to test and verify that solutions will meet the business requirements

• Evaluate and incorporate new technologies into new and existing frameworks and solutions as applicable

• Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

REQUIREMENTS

• 6+ years of experience in IT, preferably Salesforce CRM.

• Strong experience in Salesforce CPQ, with hands-on implementation experience of at least 1-2 projects.

• Experience using Salesforce or similar CRM Products to develop client or business solutions

• Hands on experience configuring Salesforce or similar CRM Product, including workflows

• Good to have any Salesforce certification.

• Hands-on Experience in automation such as Workflow, Process builder, and Flows(In- depth (Knowledge is mandatory)

• Experience in Sales Cloud, Service Cloud, Marketing Cloud

• Experience in user acceptance testing, and end-user training.

• Coding skills are a bonus but not mandatory.

• Must have experience in handling multiple projects and delivering them on time.

• Excellent communication skills and ability to communicate at all levels of the organization