Microsoft Purview Data Protection / Entra ID / Microsoft Defender, Customer Engineer

JDA TSG has immediate opportunities for a Microsoft Purview Data Protection, Microsoft Entra ID, and "Microsoft Defender for Microsoft 365" Expert to join our team as Customer Engineers (CE). A CE’s time is dedicated to working with some of the largest and most sophisticated organizations in the world, typically Fortune 1000 enterprises. In this role, you will be responsible for customer satisfaction, deployment, adoption, optimization, and support of Microsoft Purview Data Protection, Microsoft Entra ID, and "Microsoft Defender for Microsoft 365".

Customer Engineers serve as a trusted technical advisor to clients, helping organizations strengthen their data security posture, identity governance, compliance frameworks, and threat protection capabilities across complex hybrid and cloud environments. The ideal candidate combines strong technical depth with consultative communication skills and a passion for solving complex security and compliance challenges at scale.

• Partner with customers to assess, architect, and implement Purview, Microsoft Entra ID, and Microsoft Defender solutions aligned with business and regulatory requirements.
• Serve as a technical subject matter expert (SME) across Microsoft Purview, Microsoft Entra ID, and Microsoft Defender technologies.
• Lead technical workshops, discovery sessions, architecture reviews, and deployment planning engagements.
• Provide guidance on Zero Trust security architecture and modern data protection strategies encompassing Purview, EntraID and M365 Defender.
• Troubleshoot and resolve complex technical issues related to identity, compliance, data governance, and endpoint/email protection.
• Collaborate with cross-functional engineering, delivery, and customer success teams to drive successful engagements.
• Contribute to technical documentation, architecture standards, operational runbooks, and best practices.
• Stay current with evolving Microsoft Security, Compliance, and Identity technologies and roadmap updates.

• 10 - 15+ years of experience supporting enterprise Microsoft cloud security and compliance solutions.
• 7+ years of deep expertise in:
  • Microsoft Purview Data Protection & Compliance
  • Microsoft Entra ID (Azure AD)
  • Microsoft Defender for Microsoft 365
• Strong understanding of:
  • Zero Trust Architecture
  • Identity & Access Management (IAM)
  • Cloud Security & Governance
  • Data Security & Compliance Frameworks
  • Microsoft 365 Security Ecosystem
• Experience working directly with enterprise customers in consulting, engineering, or customer-facing technical roles.
• Strong troubleshooting, communication, and presentation skills.

Since 2011, JDA TSG's mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions. Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we would thrive as an organization.