Role overview

Qualifications

3+ years of experience in Hardware Asset Management
3+ years of experience with Configuration Management Databases (CMDB)
3+ years of experience with ServiceNow
ServiceNow CIS certification and/or Certified Asset Management Professional

Responsibilities

Manage end-to-end delivery of the engagement, including deliverables, KPIs, and service improvement activities.
Configure identification and reconciliation rules for the CMDB and monitor CMDB health to resolve conflicts.
Define and maintain standard CIs, CI relationships, and CMDB classifications aligned to business needs; develop HAM/CMDB processes and policy documentation.
Customize ServiceNow configurations (including scripts), develop reports/dashboards, and identify service improvement opportunities.

Key facts

Remote from: Indiana (USA)
Freelance
Mid-level (2-5 years)
Consultant
40 - 48K yearly
English

Hard skills

Hardware Asset Management Configuration Management ServiceNow ServiceNow Auditing Business Process Improvement Server Configuration Application Services Digital File Management Project Management Stakeholder Communications Meeting Facilitation KPI Management

Other skills

Supervision

About the company

Cayuse Holdings

Information Technology & Services

Cayuse Holdings and its subsidiaries employ more than 375 amazing people who are stationed around the United States and overseas. For more information about the company, go to www.cayuseholdings.com. Cayuse Technologies started in 2006 as a strategic alliance between the Confederated Tribes of the Umatilla Indian Reservation and Accenture to create a US-based alternative to offshore delivery centers. Cayuse was expanded in 2018 by adding a holding company, which consists of 10 subsidiary companies, including Cayuse Technologies. Cayuse Holdings is headquartered near Pendleton, Oregon and has a regional office in Honolulu, Hawaii. Cayuse Holdings is wholly owned by the CTUIR and is a foremost provider of certified solutions for both commercial and government customers. Our vision of Grow the People, Grow the Company supports career development and growth for our employees. We provide an excellent benefits package including wellness and 401k match programs.

Company details

Company typeSME

IndustryInformation Technology & Services

Company size201 - 500

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Overview:

Job Title: Hardware Asset Management (CMDB) Consultant

Location: Remote - India

Job Type: Corp to Corp

Pay Rate: $21-25 per hour

**This position is posted for future opportunites. Please submit your application to be considered for similar upcoming roles**

About Cayuse Commercial

Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced cost, increased profitability and accelerated time to market.

Responsibilities:

Managing end to end delivery of the engagement in terms of driving deliverables, KPIs and Service improvement activities
Expertise to Configure efficient Identification and Reconciliation rules
Monitor CMDB health and resolve conflicts between authoritative data sources.
Define and maintain standard CI's, CI relationships, and CMDB Classification with relevance to the business needs.
Proficient is developing HAM, CMDB process and policies documentations
Maintain currency on policy and process documents.
Good to have knowledge to configure, develop, enhance, and implement application maps using service mapping.
MID Server configurations for Integrations & data pull (Optional, good to have)
Customizes ServiceNow configuration, including custom scripts.
Run and develop reports and dashboard as required.
Identifies Service Improvement opportunities.
Define and improve the audit & verification process; Supervise and review the execution of periodic audit.
Handling Stakeholders and conducting scheduled cadence with them

Qualifications:

3+ years of experience in Hardware Asset Management
3+ years of experience with Configuration Management Databases (CMDB)
3+ years of experience with ServiceNow
Required Certifications - ServiceNow CIS and/or Certified Asset Management Professional

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range: USD $21.00 - USD $25.00 /Hr.