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Channel Co-Sell Director

Role overview

Qualifications

  • 5-8+ years of experience in enablement, partner programs, or alliances roles in B2B SaaS
  • Direct experience with cloud marketplaces (AWS, Azure, GCP) and partner ecosystem motions
  • Strong understanding of co-sell frameworks, private offers, and committed cloud spend dynamics
  • Proven ability to build and scale enablement programs tied to revenue outcomes

Responsibilities

  • Design and execute a comprehensive channel enablement strategy aligned with partner and revenue goals
  • Drive cloud marketplace success (AWS, Azure, GCP) enabling partners to transact and scale through these ecosystems
  • Build enablement programs that support co-sell readiness, marketplace listings, and private offer execution
  • Understand and operationalize the requirements to unlock partner-driven and customer committed cloud spend

About the company

Netomi logo

Netomi

Artificial Intelligence & Machine Learning Services

Netomi helps companies deliver higher quality customer experiences at scale with AI. If customer service is not a priority, you don't have to read any further. Warner Bros, Westjet, and HP trust Netomi's AI-first customer service platform to deliver eye-popping results. Doing this all while significantly reducing cost. Netomi is building the first Relationship Operating System and its three main benefits for companies are: - Industry-leading resolution rates (automatically resolves 80% of routine customer service inquiries) - Improved resolution time - Increased customer satisfaction and support quality People love our patented, no-code platform, which works across messaging, chat, email and voice. The platform also understands 100+ languages - Β‘QuΓ© bueno! Netomi is based in San Francisco and has offices in Toronto, New York, and India. Want to work from your home office? We have remote options as well! We can't hire fast enough, join this incredible team today!

Company details

Company typeScaleup
IndustryArtificial Intelligence & Machine Learning Services
Company size51 - 200

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Job description

About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role:

We are seeking a highly strategic and execution-focused Channel Co-Sell Director to drive revenue through our partner ecosystem and cloud marketplaces.

This role sits at the intersection of Alliances and GTM, and is responsible for ensuring partners can effectively transact, co-sell, and scale Netomi through marketplace channels.

This position is focused on accelerating deals, navigating marketplace nuance, and unlocking partner-driven revenue, including committed cloud spend. You will understand the mechanics and checklists required to unlock committed cloud spend, co-sell motions, and marketplace transactions, and translate that into scalable enablement programs.

The ideal candidate is a builder and operator who understands how to translate complex products into partner-led revenue and can operationalize enablement to drive measurable pipeline and channel stickiness.


Responsibilities:

Partner Enablement Strategy & Ecosystem Acceleration

  • Design and execute a comprehensive channel enablement strategy aligned with partner and revenue goals

  • Partner closely with the VP of Alliances, Partners & Channels to prioritize partner segments and marketplace motions

  • Serve as a key driver of cloud marketplace success (AWS, Azure, GCP), enabling partners to transact and scale through these ecosystems

  • Build enablement programs that support co-sell readiness, marketplace listings, and private offer execution

  • Understand and operationalize the requirements to unlock partner-driven and customer committed cloud spend

  • Partner with Alliances and GTM to accelerate pipeline and revenue through marketplace channels

  • Ensure partners can effectively articulate Netomi’s value proposition and execute within marketplace frameworks

  • Identify friction points in partner-led deals and resolve them systematically


  • Content & Program Development

  • Create scalable enablement assets including playbooks, pitch decks, demo scripts, and certification materials

  • Partner with Marketing, Partner Enablement, GTM, and Solutions Engineering to ensure consistency in messaging and materials

  • Field & Partner Support

  • Support partners in active deals, particularly those involving marketplace transactions and co-sell motions

  • Identify enablement gaps through partner and field feedback

  • Partner with Sales and Solutions teams to ensure alignment in joint GTM execution

  • Performance & Analytics

  • Define and track key enablement metrics (e.g., partner activation, certification rates, marketplace pipeline, sourced/influenced revenue)

  • Measure effectiveness of enablement programs and continuously optimize

  • Report on partner readiness and marketplace impact to leadership


  • Requirements:
  • 5–8+ years of experience in enablement, partner programs, or alliances roles in B2B SaaS

  • Direct experience with cloud marketplaces (AWS, Azure, GCP) and partner ecosystem motions

  • Strong understanding of co-sell frameworks, private offers, and committed cloud spend dynamics

  • Experience working with SIs, resellers, and/or technology partners

  • Proven ability to build and scale enablement programs tied to revenue outcomes

  • Strong understanding of enterprise sales cycles and partner-led GTM strategies

  • Excellent communication, program management, and cross-functional collaboration skills

  • Background in AI, SaaS, cloud, or customer experience technologies

  • Experience working in a hyperscale, partner-led organization

  • Familiarity with partner portals, LMS platforms, and enablement tooling

  • Experience supporting global partner ecosystems


  • Why Netomi:
  • Play a critical role in scaling a high-impact partner and marketplace ecosystem at the forefront of AI innovation

  • Directly influence pipeline and revenue through partner channels

  • Build and own a strategic function from the ground up

  • Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here.

    Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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