Data Operations Analyst II

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

The Data Operations Analyst II is responsible for onboarding and/or supporting new clients in the Cloudmed/R1 platform(s). This role works directly with client IT teams to acquire data files, validate data, and import into our applications. The Data Operations Analyst II works closely with project managers for new implementations, sales teams for implementations/client assessments, and operations teams for ongoing support of clients once live.

Essential Responsibilities

• Own complex client implementations from a data perspective - acquiring, importing, validating data and preparing proprietary systems and platforms ready for go-live. Engage with internal project team members during implementation projects.
• Manage the relationship between client IT to collaboratively work towards data that meets data specifications.
• Apply a deep understanding of healthcare data to solve problems for internal and external stakeholders.
• Serve as a technical mentor to Data Operation Analysts on the team.
• Data research and analysis – writing queries, analyzing results, and identifying trends.
• Create reports around system performance (rules engine), client data trends and other business needs.
• Communicate/present research results to non-technical stakeholders (both internal and external).
• Script and automate data-related processes.
• Resolve data duplication, ensure data received satisfies operational requirements spanning multiple service lines and solutions.
• Perform analysis of data acquired into Data Lake.
• Stakeholder management, request handling.
• Utilize Salesforce for tracking work and deliverables.

Skills

• Demonstrated ability to learn and master new tools and processes.
• Ability to identify problems and ideate on how to improve/fix issues impacting the team and/or clients.
• Intellectual curiosity.
• Analytical and problem-solving skills.
• SQL (or similar) and SSIS mastery.
• Ability to partner and collaborate closely with both internal and external project/operational stakeholders and provide excellent communication to both technical and nontechnical stakeholders and teams.
• Familiarity/comfortability managing data pipelines.
• Ability to apply best practices and contribute to documentation.
• Detail-oriented, organized, exercise good judgement, ability to manage multiple projects and prioritize own work.
• Identify/escalate issues to other teams (e.g., Product/Engineering) in a collaborative way.
   



For this US-based position, the base pay range is $65,478.00 - $121,106.62 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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