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Mapping City/Country Expert

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Communication
  • Analytical Skills
  • Adaptability
  • Teamwork
  • Detail Oriented
  • Problem Solving

Roles & Responsibilities

  • 1–3 years of relevant experience
  • Bachelor’s degree or equivalent experience
  • Tech-savvy with basic programming knowledge (Python, Java, C#, or C++)
  • Familiarity with GIS or mapping tools

Requirements:

  • Communicate with internal teams and external partners to support project goals
  • Create city- and country-specific guidelines, policies, and mappings based on local regulations and knowledge
  • Validate, review, and edit transit data; identify data gaps; resolve complex mapping issues; conduct field verification and assist with outages and alerts
  • Manage city- and country-specific data pipelines and serve as the point of contact for country-specific mapping questions and regional formats

Job description

Role Objective

The team works on keeping map data accurate and updated based on real-world changes. The work includes reviewing issues submitted by map users and testing location results shown in web search and map platforms.

The Mapping City/Country Expert supports transit and mapping data quality by providing local market expertise and improving city and country-level data accuracy.


Responsibilities – City Expert
  • Communicate with internal teams and external partners to support project goals
  • Create city-level transit data policies based on local market needs and regulations
  • Identify user expectations, data gaps, and transit-related issues
  • Improve transit data models using local knowledge of transportation systems
  • Validate and review updated transit data
  • Edit and maintain different types of transit data
  • Resolve complex mapping and transit data issues
  • Support Program Managers in communication with data providers and partners
  • Conduct field research to verify transit information and user issues
  • Support outage and alert management for assigned cities
  • Manage city-specific data pipelines using internal platforms and basic programming skills

  • Responsibilities – Country Expert
    • Create country-specific guideline documents for operations teams
    • Provide local expertise for mapping policies and regional regulations
    • Support mapping operations with knowledge of traffic laws, landmarks, and political mapping formats
    • Review and troubleshoot mapping and operational issues
    • Act as a point of contact for country-specific mapping questions
    • Perform quality audits and identify operational errors
    • Review imported mapping data before system integration
    • Collaborate with internal teams to ensure correct political and regional formats are applied

    Requirements
  • 1–3 years of relevant experience
  • Bachelor’s degree or equivalent experience
  • Good communication skills in English and local language
  • Tech-savvy with basic programming knowledge (Python, Java, C#, or C++)
  • Familiarity with GIS or mapping tools
  • Strong knowledge of local transit systems, traffic laws, and landmarks
  • Comfortable working in a fast-changing environment
  • Strong analytical and problem-solving skills
  • Excellent attention to detail
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