Operations Analyst

Job Title: Operations Analyst

Department: MCH > Property Management Operations

Reports to: Senior Operations Analyst, MCH

Compensation: $ 95,000-$110,000 Annually                                                                                        
Location: Remote, Exempt

About Darwin Homes  

At Darwin Homes, we fundamentally believe that the rental experience is broken. Too often, property management—serving as the middleman between investors and residents—often means shoddy service, hidden fees, and inefficient processes that shortchange everybody involved. Darwin was built to make residents' and owners' lives easier through an innovative ecosystem of technologies. We have created the best product in the market for residents to discover, tour, and lease their future home; and for owners to have complete peace of mind from our modern management and leasing services built around our core values of transparency and professionalism. Darwin Homes is the destination for single-family rental services for property owners and residents. 

The Team

The Darwin Homes team is composed of a diverse set of alumni from DoorDash, Square, Facebook, Apple, LinkedIn, and other top technology companies. The founders and executive team have over 30+ years of combined experience in scaling disruptive technology and operations-focused businesses. Darwin Homes was backed by top Silicon Valley venture capital (Khosla, Fifth Wall) and was acquired by Pagaya Technologies, a publicly traded company, in early 2023. Pagaya is an AI/ML data technology company with offices in Tel Aviv, New York, and Austin.

The Role

This individual will play a crucial supporting role in multiple areas within the assigned portfolio. This includes but is not limited to the following duties:

Duties:

Portfolio Reporting

• Build and maintain recurring reports across key operational and financial metrics
• Support portfolio-level and market-level views for internal stakeholders

Ad-Hoc Analysis & Operational Support

• Field data requests from operations teams and translate business questions into structured analysis and clear findings
• Help scope what is answerable with available data and communicate results to non-technical audiences

External Partner Data & Client Analytics

• Maintain and develop data models that support external client reporting needs
• Collaborate with client-facing teams to translate business requirements into technical solutions
• Participate in client meeting and recurring syncs to stay aligned on priorities and build context around how partners interact with data

Requirements

• 3 to 5 years of hands-on experience writing SQL in a professional or project setting
• Experience working with at least one data visualization or BI platform (Sigma Computing preferred)
• Comfortable translating loosely defined business questions into structured analytical approaches
• Ability to work independently, manage multiple priorities and, and flag clockers proactively in a fully remote environment

Nice-to-Have

• Experience with Snowflake (our primary data warehouse)
• Familiarity with dbt for data modeling and transformation
• Background in property management, real estate, or proptech

Accommodation: Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application. 

Darwin Homes, Inc & Adoor Property Management Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.