Data Centre Site Facility Manager - Orbit Data Centre

Position:  Data Centre Site Facility Manager

Datacom Location:  Rosedale, Auckland

Security Requirements: Citizens and Residents of New Zealand Only.

Full Time, Permanent Position.

Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)
Our Data Centre team ensures that Datacom’s mission-critical infrastructure operates seamlessly, reliably, and efficiently 24/7, 365. As a Data Centre Site Facility Manager, you will play a key role in maintaining and improving the performance and availability of our data centre facilities, overseeing everything from electrical and mechanical systems to environmental control, fire safety, and security. This hands-on role requires strong leadership, technical expertise, and the ability to manage complex systems in a high-availability environment.

The site is based in Rosedale, North Auckland and is an on-site only position.

What You’ll Do
As a Data Centre Site Facility Manager, you will be focused on:

• Overseeing all on-site data centre systems and environments—mechanical, electrical, fire, security, building and grounds, monitoring systems, and communication cabling infrastructure.
• Ensuring zero downtime and the continuous high performance of the supporting infrastructure.
• Leading maintenance programs and developing a robust change management process.
• Managing risks associated with change, ensuring comprehensive task analyses are conducted and peer reviewed.
• Acting as the escalation point for local facilities incidents.
• Collaborating with Operations Enablement and Facilities Management to ensure sufficient facility capacity.
• Supporting internal and external audits in partnership with the Audit/Compliance teams.
• Maintaining local BAU maintenance schedules and supporting 24x7 Data Centre Engineers with risk and status updates.
• Occasionally serving on the 24x7 on-call roster (up to six twelve-hour shifts per annum).
• Managing and updating the facility risk register and ACMS system.
• Driving innovation and improvement across facility operations and staying abreast of industry trends.
• Assisting in local data centre projects and ensuring adherence to Datacom’s health, safety, and security policies.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements — this can mean we evolve in our roles to meet those needs.

What You’ll Bring
• Background in one of the fields of Electrical, Mechanical, or BMS controls
• 4+ years of facilities management experience in a complex, multi-faceted managed services environment
• Proven experience managing data centre infrastructure and maintenance programs
• Strong understanding of data centre operations and risk management
• Demonstrated leadership and team management abilities
• Excellent communication skills, with the ability to translate technical issues for diverse audiences
• Strong analytical skills for problem-solving in complex technical environments
• Trade qualification in an applicable field
• Experience with compliance and audit delivery processes
• Experience driving continuous improvement initiatives in data centre operations

Why Join Us Here at Datacom? 
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.