Administrative Support 3

Company Overview:

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

 

Be part of a team that makes a real difference.

Job Description:

Administrative Support 3

Location Requirement: Must reside in the state of Florida
Schedule: Monday – Friday, 8:00 AM – 4:30 PM EST 

Fully Remote

Position Summary

The Administrative Support 3 role is an entry-level position within the claims department responsible for providing administrative, clerical, and claims support. This role assists with workers’ compensation claim setup, compliance activities, and general office coordination. The position plays a key role in ensuring timely, accurate processing of claims while supporting internal teams and maintaining regulatory compliance.

Key Responsibilities

(Duties may include, but are not limited to:)

• Identify and verify coverage for new claims
• Set up new claims and enter detailed notes into the system
• Support the submission and administration of workers’ compensation claims, ensuring compliance with Florida and Louisiana EDI reporting requirements and statutory timelines
• Maintain working knowledge of coding requirements, including loss codes, cause codes, and account-specific site codes
• Contact insured parties to gather information such as return-to-work status, hire dates, and salary details
• Process bill payments accurately and efficiently
• Manage fax and email distribution, including intake, routing, and follow-up
• Provide administrative and customer support to internal departments
• Maintain organized records and ensure proper documentation
• Perform additional administrative or claims-related duties as assigned

Core Competencies

• Confidentiality: Maintains discretion when handling sensitive and confidential information
• Dependability: Demonstrates reliability, accuracy, and consistency in work
• Detail-Oriented: Produces high-quality work with strong attention to detail
• Follows Direction: Adheres to established procedures and guidance
• Responsiveness: Provides timely and accurate support to internal and external stakeholders
• Organization: Effectively plans and coordinates tasks and responsibilities
• Professionalism: Maintains a professional demeanor with colleagues, clients, and claimants
• Teamwork: Collaborates effectively and supports team success
• Time Management: Prioritizes workload to meet deadlines
• Work Ethic: Shows initiative, accountability, and commitment to performance

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Qualifications:

Qualifications

• High school diploma or equivalent required
• Previous administrative, clerical, or data entry experience preferred
• Familiarity with insurance, claims processing, or workers’ compensation is a plus
• Strong attention to detail and accuracy
• Effective communication and interpersonal skills
• Basic proficiency in Microsoft Office or similar systems
• Ability to manage multiple tasks and meet deadlines in a structured environment

Benefits:

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $16.25 - $21.50 hourly, and will be based on a number of additional factors including skills, experience, and education.  

 

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.  

 

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.