Description
At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.
Shutterfly is seeking a Senior Product Analyst to join our Product Management organization and help drive data-informed decision making across our web and mobile customer experiences. This role sits at the intersection of product, analytics, and customer insights, helping product teams understand how customers engage with Shutterfly and identifying opportunities to improve the end-to-end experience.
As a key analytics partner embedded within the product team, you will help shape product strategy by transforming complex data into actionable insights that drive measurable improvements in engagement, conversion, and customer satisfaction. You will design measurement frameworks, build scalable reporting, and partner closely with Product Managers, Engineers, and Designers to evaluate experiments and optimize product performance. This is a highly impactful role where you will influence how millions of customers interact with Shutterfly – from browsing and personalization to cart, checkout, and order completion.
Note: We are unable to provide visa sponsorship for this position at this time. This is a remote position based in the United States.
What You’ll Do
Drive Data-Informed Product Decisions
- Serve as the embedded analytics expert within the product team, supporting web and mobile product experiences.
- Partner with product managers to define measurement strategies and success metrics for key product initiatives.
- Translate complex data into clear, actionable insights that inform product strategy, prioritization, and experimentation.
Build Measurement Frameworks and Scalable Analytics
- Design and implement product performance measurement frameworks and KPIs that track engagement, conversion, and customer behavior.
- Develop and automate dashboards and reporting using tools such as Power BI, Adobe Analytics, etc.
- Establish reporting practices that help product teams understand performance against goals and uncover opportunities to improve the customer experience.
Lead Product Experimentation and Insights
- Partner with product and engineering teams to design and evaluate experiments and A/B tests across web and app experiences.
- Analyze experiment results and provide clear recommendations to inform product decisions.
- Use cohort analysis, funnel analysis, and behavioral insights to identify growth opportunities.
Develop Deep Domain Expertise
- Become the subject matter expert in Shutterfly’s core customer journeys, including browsing, product creation, personalization, cart, and checkout.
- Develop deep familiarity with key datasets and prioritize the most impactful signals within complex data environments.
- Identify emerging trends and insights that influence product and business strategies.
Enable Data-Driven Culture
- Act as an internal consultant to product teams on measurement strategy, analytics best practices, and data interpretation.
- Foster data literacy within the organization by educating stakeholders on metrics, experimentation, and analytics tools.
- Mentor junior analysts and contribute to best practices in data visualization and storytelling.
Minimum Requirements:
- 4+ years of experience in product analytics, business analytics, or a related analytical role supporting digital products.
- Advanced proficiency with analytics and visualization tools such as Power BI, Adobe Analytics, etc.
- Deep understanding of web and mobile analytics concepts including cohort analysis, funnel analysis, attribution models, and experimentation frameworks.
- Experience partnering with product teams in an agile product development environment.
- Strong ability to communicate insights and influence product decisions through data storytelling.
Preferred Qualifications:
- Experience analyzing consumer e-commerce or digital marketplace products.
- Familiarity with performance marketing measurement including multi-touch attribution and lift studies.
- Experience working with large-scale data environments, data warehouses, and data governance frameworks.
- Experience supporting experimentation and optimization initiatives across customer journeys.
What Makes You Successful:
- Analytical Depth – You bring rigor and curiosity to every problem and uncover insights others might miss.
- Customer Focused – You understand that behind every metric is a customer behavior and a product opportunity.
- Strategic Thinker – You connect analytics to broader product and business strategy.
- Execution Oriented – You move quickly from analysis to actionable recommendations.
- Influential Communicator – You translate complex data into stories that inspire action across teams.
Collaborative Partner – You work seamlessly with product, engineering, design, and marketing teams to drive impact.
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
This position will accept applications on an ongoing basis until filled.
The compensation package for this role is based on multiple factors, such as job level, responsibilities, location, and candidate experience. The base pay ranges included below are specific to the locations listed, and may not be applicable to other locations.
California : [$95,500-135,500]
Connecticut and New York: [$95,500-124,000]
Colorado, Illinois, Minnesota and Washington: [$95,500-114,750]
Nevada: [$89,500-124,000]
Maryland and New Jersey: [$103,250-Mid Range Zone 2]
Hawaii : [$89,500 – Mid Range Zone 4]
This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details about our company benefits can be found at https://shutterflyinc.com/benefits/.
This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming.
This position will accept applications on an ongoing basis until filled.
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