Role overview

Qualifications

Several years of experience leading customer engagements with a proven track record of delivering positive results for customers
Strong relationship management and problem-solving skills
Excellent written and verbal English communication skills
Data-driven approach to sales with knowledge of or experience using key sales and mailing tools

Responsibilities

Own the success of our business customers of various sizes
Engage in day-to-day communications with customers to ensure we are maximizing their business value
Identify and utilize up-sell and cross-sell opportunities within a designated customer portfolio
Ensure a seamless experience for the customer during product adoption and deployment

Key facts

Remote from: Poland
Full time
Senior (5-10 years)
Account Manager
English

Hard skills

Sales Management Account Management Strategic Management Cross-Selling Customer Engagement Sales Intelligence Email Software Contract Management Upselling Sales Automation Software Deployment Project Client Services Process Improvement Project Collaboration

Other skills

Relationship Management
Communication
Teamwork
Proactivity
Problem Solving
Creativity

About the company

Oxylabs.io

At Oxylabs, our mission is to make sure that every company, no matter big or small, has access to publicly available big data. We think that public data gathering is extremely important for every company to achieve success. We see our clients as our partners, this way making sure that both parties profit as much as possible from this interaction. Clients choose us because we offer the highest quality, best proxies out there that help our customers with market research, ad verification, brand protection, travel fare aggregation, SEO monitoring, pricing intelligence and more. 📩 If you want to know how Oxylabs can help your business, contact us here or drop us a line at hello@oxylabs.io ➡️ Subscribe to our newsletter with top news on everything data gathering: https://oxylabs.io/newsletter-subscription

Company details

Company typeScaleup

Company size201 - 500

Links

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Job description

We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.

What’s in store for you:

You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.

Our team’s purpose:

Providing maximum business value to our B2B clients by nurturing long-term relationships and driving internal account ownership, as a result being the ultimate revenue growth driver of our company.

Our team’s Mission:

To become the trusted advisors for our B2B clients that rely on big data for their success by applying Strategic Account Management best practices and expertise.

Your day-to-day:

Own the success of our business customers of various sizes;

Engage in day-to-day communications with customers to ensure we are maximizing their business value;

Identify and utilize up-sell and cross-sell opportunities within a designated customer portfolio;

Ensure a seamless experience for the customer during product adoption and deployment;

Work on customer agreements and renewals;

Manage your opportunity pipeline and at-risk accounts;

Engage in Strategic Account Management activities;

Proactively identify team process improvements and contribute to projects to refine it;

Go on business trips and visiting your clients (when applicable).

Your skills & experiences:

Several years of experience leading customer engagements with a proven track record of delivering positive results for customers;

Strong relationship management and problem-solving skills;

Excellent written and verbal English communication skills;

Creativity and an out-of-the-box thinking approach;

Data-driven approach to sales with knowledge of or experience using key sales and mailing tools.

Nice to have:

Experience working with international B2B clients;

Prior experience in the technology sector;

Strategic Account Management experience.

Salary:

Gross salary: 11000-19000 PLN/month + bonuses. Keep in mind that we are open to discussing a different salary based on your skills and experience.

To support your professional growth and make you feel taken care of, we’ve put together an expansive benefit package. It covers learning, well-being, celebration, and much more — learn all about it here.

Up for the challenge? Let’s talk!