At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Job Summary

The Administrative Assistant is responsible for managing and overseeing the administrative operations within the organization. This role ensures accurate and timely processes, resolves issues, and supports the team. The Administrative Assistant plays a crucial role in maintaining the integrity of the system and supporting the organization's operations.

Essential Job Responsibilities

• Oversee and manage daily administrative activities to ensure accuracy and efficiency.

• Identify and resolve discrepancies and issues promptly.

• Provide guidance and support to the administrative team to ensure smooth operations.

• Work closely with finance, sales, and customer service teams to improve administrative processes.

• Regularly review administrative data to ensure accuracy and compliance with company policies.

• Generate and present administrative reports to management.

• Ensure all administrative activities comply with company policies and regulatory requirements.

• Recommend and implement improvements to enhance administrative efficiency and accuracy.

• Assist customers with inquiries and issues related to administrative tasks.

• Train and mentor junior administrative staff.

Qualifications & Requirements

• Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

• Experience: Minimum of 3-5 years of experience in administrative roles. Experience in a senior or supervisory role is preferred.

• Skills:

  • Clerical Skills

  • Customer Service

  • Deadline Management

  • Detail-Oriented

  • Document Management

  • Facilitation

  • Interpersonal Communication

  • Microsoft Office

  • Multitasking

  • Office Equipment

  • Problem Solving

  • Professional Etiquette

  • Travel Scheduling

  • Written Communication
     

• Certifications: Relevant certifications in administrative support, Microsoft Office, or professional administration are preferred.

• Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.